Ch. 23 and 24
Help!
|
|
||||
|---|---|---|---|---|---|
| Central Service Technicians who do not think they are being treated appropriately by their employer should: | discuss the situation with their supervisor
🗑
|
||||
| Behavior relating to what is "right" and "wrong" relative to the standards of professional conduct are called: | ethical behavior
🗑
|
||||
| A step in communication that occurs when a listener asks a question is called: | feedback
🗑
|
||||
| This process allows a person to understand someone else's needs | communication
🗑
|
||||
| The ability to use information gained from words or body language to interact with others | communication
🗑
|
||||
| Which of the following is the most important factor necessary for teamwork? | attitude
🗑
|
||||
| Which of the following statements is correct? | Informal work groups develop an informal communication system called the grapevine
🗑
|
||||
| A group of employees from different departments within the healthcare facility that work together to solve operating problems is called a | cross-functional team
🗑
|
||||
| Knowing what is expected and consistently meeting those expectations is part of | professional behavior
🗑
|
||||
| Which of the following is an open-ended question? | What problems do you most frequently encounter on the job?"
🗑
|
||||
| When setting personal goals, set goals that are | attainable, then build on those successes
🗑
|
||||
| Steps toward attaining professional goals in Central Service include | all the above
🗑
|
||||
| One important step in preparing for an interview is: | all the above
🗑
|
||||
| Personal development improves employability skills | True
🗑
|
||||
| Professional development provides the information and experience needed for career progress | True
🗑
|
||||
| A technician teaching others increases their own understanding of the standards. | True
🗑
|
||||
| Planning and reviewing goals will identify activities to help meet those goals. | True
🗑
|
||||
| Resources found online have already been determined to be valid before they are posted online | False
🗑
|
||||
| On the job relationships do NOT change when one team member has been promoted | False
🗑
|
||||
| Coaching is an example of: | formal communication
🗑
|
Review the information in the table. When you are ready to quiz yourself you can hide individual columns or the entire table. Then you can click on the empty cells to reveal the answer. Try to recall what will be displayed before clicking the empty cell.
To hide a column, click on the column name.
To hide the entire table, click on the "Hide All" button.
You may also shuffle the rows of the table by clicking on the "Shuffle" button.
Or sort by any of the columns using the down arrow next to any column heading.
If you know all the data on any row, you can temporarily remove it by tapping the trash can to the right of the row.
To hide a column, click on the column name.
To hide the entire table, click on the "Hide All" button.
You may also shuffle the rows of the table by clicking on the "Shuffle" button.
Or sort by any of the columns using the down arrow next to any column heading.
If you know all the data on any row, you can temporarily remove it by tapping the trash can to the right of the row.
Embed Code - If you would like this activity on your web page, copy the script below and paste it into your web page.
Normal Size Small Size show me how
Normal Size Small Size show me how
Created by:
ks.walker
Popular Health & Social Care sets