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Intro, Ch.1, Ch.2, Ch.3

Quiz yourself by thinking what should be in each of the black spaces below before clicking on it to display the answer.
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Question
Answer
show Core measures  
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The amount of financial resources consumed in the provision of healthcare services.   show
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show Effectiveness  
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The relationship between the outcomes (results of care) and the resources used to deliver care.   show
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show Process  
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A term commonly used in healthcare to refer to quality monitoring activities during the 1970s and 1980s, at which time it connoted a retrospective review of care provided with admonishment of providers for substandard care.   show
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Healthcare providers are paid for services provided to patients in the past; also called fee-for-service payment   show
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show Structure  
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A management philosophy developed in the mid-20th century by W. Edwards Deming (1986) and others who encouraged industrial organizations to focus on the quality of their products as their paramount mission.   show
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show Value-based purchasing  
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The IOM cites 6 core requirements necessary to focus US healthcare delivery in the 21st century. Care should be:   show
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show Continuous monitoring  
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The senior governing, administrative, and management groups of a healthcare organization that are responsible for setting the mission and overall strategic direction of the organization.   show
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show Opportunity for improvement  
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show Performance improvement(PI) team  
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show Process redesign  
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Tools that facilitate the collection, display, and analysis of data and information and that help team members stay focused, including cause-and-effect diagrams, graphic presentations, and others.   show
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show True  
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show Affinity diagrams  
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show Benchmarking  
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show Brainstorming  
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A quality improvement technique that allows groups to narrow the focus of discussion or to make decisions without becoming involved in extended, circular discussions.   show
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show Outcome measure  
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show Outcome  
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show Performance measurement  
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A quantitative tool (for example, a rate, ratio, index, or percentage) that provides an indication of an organization's performance in relation to a specified process or outcome.   show
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A measure that focuses on a process that leads to a certain outcome, meaning that a scientific basis exists for believing that the process, when executed well, will increase the probability of achieving a desired outcome. % of antibiotics administered   show
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show Sentinel event  
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The foundations of caregiving, which include buildings (environmental services), equipment (technical services), professional staff (human resources), and appropriate policies (administrative systems).   show
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A set of initiatives that are to be undertaken to achieve a performance improvement goal   show
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show Agenda  
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show Blitz team  
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A term used to describe an entity or activity that involves more than one healthcare department, service area, or discipline.   show
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A term used to describe an entity or activity that involves a single healthcare department, service area, or discipline   show
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show Ground rules  
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show Mission statement  
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show Performance improvement council  
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show Team charter  
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show Team facilitator  
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A performance improvement (PI) team role responsible for championing the effectiveness of PI activities in meeting customers' needs and for the content of a team's work.   show
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show Team member  
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A performance improvement team role responsible for maintaining the records of a team's work during meetings, including any documentation required by the organization   show
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show Timekeeper  
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Describes the values and standards governing the operation of the organization and its relationship with customers, suppliers, employees, the local community, and other stakeholders.   show
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show Vision statement  
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Created by: adale3171
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