Busy. Please wait.

show password
Forgot Password?

Don't have an account?  Sign up 

Username is available taken
show password


Make sure to remember your password. If you forget it there is no way for StudyStack to send you a reset link. You would need to create a new account.
We do not share your email address with others. It is only used to allow you to reset your password. For details read our Privacy Policy and Terms of Service.

Already a StudyStack user? Log In

Reset Password
Enter the associated with your account, and we'll email you a link to reset your password.
Don't know
remaining cards
To flip the current card, click it or press the Spacebar key.  To move the current card to one of the three colored boxes, click on the box.  You may also press the UP ARROW key to move the card to the "Know" box, the DOWN ARROW key to move the card to the "Don't know" box, or the RIGHT ARROW key to move the card to the Remaining box.  You may also click on the card displayed in any of the three boxes to bring that card back to the center.

Pass complete!

"Know" box contains:
Time elapsed:
restart all cards
Embed Code - If you would like this activity on your web page, copy the script below and paste it into your web page.

  Normal Size     Small Size show me how

Ch 13 MC1130

Front Desk Reception part ii

the MA should _________ through the reception room throughout the day to throw away _________ and collect items "left behind" by patients circulate, garbage
if necessary, the MA should ask children to remain ________ quiet
patients should be instructed that ________ should not enter the medical office food
there should be enough seating for _____ _____ worth of patients and their companions per _________ one hours, physician
_________ should be sturdy and comfortable, as well as easy to "clean and maintain" furniture
office ______ should be tasteful and reflect the office's patient base decor
reading material should be ________, current, and in good condition tailored
being in line with federal patient confidentiality law is being ________ compliant HIPAA
a list of activities or steps to take to perform a task is a __________ checklist
a place in the medical office where the receptionist welcomes patients as they enter is called ________ ________ front desk
the medical staff member who greets patients, answers the telephone and directs office flow is the ___________ receptionist
the paper or electronic document on which patients sign their names upon entering the office is the ______-_____ _______ sign in sheet
a/an _________ _________ is the agreed upon standard for handling a situation or procedure in the office office policy
a __________ animal is an animal that has been trained to assist a person with a handicap service
a _________ is a predetermined amount of money a patient must pay for each physicians visit copayment
the ___________ ________ __________ __________ is a federal law that outlines appropriate treatment or accommodations for patients or employees with disabilities americans with disabilities act
the reception area is the __________ _________ for patients in the medical office waiting area
something that is dangerous or possibly dangerous is considered a ___________ hazard
many offices use _________ or encounter forms to track fees charged to patients superbills
Created by: ricrom81