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Ch 22 MC1130
Office Policies & Procedures part ii
| Question | Answer |
|---|---|
| regulates infection control and quality improvement and risk management procedures? | OSHA and HIPAA |
| know how infection control, quality improvement and risk management procedures must be kept? | in separate neotebooks |
| how often infection control, quality improvement and risk management procedures must be reviewed and updated..... | regularly |
| know what the policy and procedures manual should begin with a.... | mission statement |
| what many medical offices "do" to their mission statement? | frame and hang for patients to see in lobby |
| after the mission statement, policy and procedure manuals should break down the office's structures in a/an...... | organizational chart |
| know what should be documented for "employee reference"? | any clinical procedure that requires patient intervention |
| what additional information from a patient is in a clinical procedure? | patient's education, documentation and infection control |
| administrative procedures should include topics such as..... | - opening and closing the office - inventory supply ordering - appointment scheduling - insurance benefit verification - patient's record release - medical record management |
| infection control procedures should include topics such as.... | -biohazards waste disposal -employee needle stick injuries -employee exposure to infectious materials -employee education for infection control -OSHA required documentation -local, state and federal reports required for infectious agents |
| to release medical records to the PATIENT you must follow....part 1 | -verify identity w/ ID -obtain signature on release record form -make sure release form is dated -check for changes on release form -check if patient checked boxes allowing release info about HIV/AIDS - |
| to release medical records to the PATIENT you must follow....part 2 | -pull patients record -photocopy only parts according to any limitations noted by patient -send copies to patient -make a note in patient's file when the records were released -file the original signed release form |
| who mandates "infection control procedures" ??? | OSHA |
| infection control procedures must be part of.... (what plan?) | exposure control plan |
| know how must be kept an "office exposure control plan"??? | separate from other procedure manuals |
| the "exposure control plan" must be available to a/an..... | OSHA inspector |
| why "quality improvement" and "risk management" procedures are designed for??? | to reduce patient/staff injury in the medical office |
| according to whom "quality improvement" and "risk management" procedures must be kept in a separate notebook that is clearly marked and updated regularly??? | HIPAA |
Created by:
ricrom81
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