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HIT 75
CHAPTER 1 & 2
| Question | Answer |
|---|---|
| Fee-for-Service | Base on the number of services the doctor perform |
| Pay-for-Performance | Pays clinicians base on specified quality and efficiency measures |
| Capitation | Pays physicians or healthcare a fixed monthly amount for each individual patient regardless they are treated for that month or not |
| Prospective payment | Pays a fixed amount base on each episode. Ex. A particular injury is reimbursed at a flat rate regardless of the length of stay, or number of visits |
| Critical access hospital | Hospitals that allowed Medicare reimbursement based on its actual costs. Designed for underserved areas |
| Interpersonal role | Relationships between managers regardless if internal or external |
| Information role | Manager or supervisor implement change based on the information receives or collects. Allow managers to act in an entrepreneurial manner |
| House Staff | Physicians who serve internship or fellowship in hospital |
| Henri Fayol's 5 functions of management | Planning, organizing, commanding, coordinating, and controlling |
| Scalar chain | Line of authority |
| Equity | Fair, impartial treatment |
| Initiative | Acting without direction from a supervisor |
| Esprit de corps | shared devotion t a common cause |
| Gantt chart | Feature horizontal bars. the bars reveal tasks that can be done simultaneously contrasted with those that must be done sequentially |
| Rational authority | Authority based on law, procedures and rules |
| Positional authority | Authority of a superior over a subordinate |
| Charismatic authority | Authority stemming from the personal qualities of an individual |
| Hawthorne effect | The phenomenon 现象 that people change their behavior when they know they re being studied |
| Managerial functions | Functions that must be performed by a supervisor for him to be considered a true manager |
| Managerial authority | The legal or rightful power of a manager to act or direct others |
| Decisional role | Implement change based on the information receives or collects. Allows managers to act in an entrepreneurial manner |
| Housestaff | Physicians serve internship or fellowship in a hospital |
| Managerial functions | Functions that must be performed by a supervisor for him to be considered a true manager |
| Acceptance theory of authority | Managers only have as much authority as subordinates 下属 allow them to have |
| Systems theory | An organizations is a collection of open systems that constantly interact with the external environment |
| Management by objective (MBO) | The manager's performance is evaluated on department's success in achieving the targets or producing the results. |
| Chaos theory | Managers must recognize that events cannot always be controlled |
| Organizational development | A process that seeks to increase the "health" of social and technical systems such as work processes, communication, and shared goals |
| Entrepreneurial 创业 theory | The concept that individuals or small groups of individuals who are "ahead of the curve" should be rewarded and encouraged to work autonomously 自主 |