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Dispatcher Training
FTO practice stack
| Question | Answer |
|---|---|
| True or False: Dispatch operates all doors in the jail. | True. pg. 3 |
| True or False: Criminal and Civil Law are handled the same by LE | False. pg. 14 and hand-out |
| True or False: City and County Ordinances overlap state and Federal law. | False. pg. 14 |
| What time is 15:00? | 3:00 p.m. pg. 17 |
| True or False: The Pass Along Board is a valuable tool for researching information about prior incidents. | True. pg. 17 |
| True or False: It is ok to wear open toe, or slide-on style shoes when it's hot outside. | False. pg. 18 |
| True or False: Criminal No Contact Order is another name for Civil Protection Order | False. pg. 19 and hand-out |
| True or False: There is only one mapping system dispatchers are authorized to use | False. pg. 20 |
| True or False: DQ stands for Driver Query | True. pg. 21 |
| True or False: Driver OLN will return Warrant information | False. pg. 21 |
| True or False: All states support the DNQ mask | False. pg. 21 |
| True or False: Dispatchers can cite their own reason to run a QH if they think the nature of the crime is egregious enough. | False. pg. 23 |
| True or False: You should run a Canadian DL under the DQ mask, or using code 28. | False. pg. 25 |
| True or False: LW stands for "Listed Warrants" | False. pg. 27 |
| True or False: There are 3 main highways that run through Boundary County | True. pg. 6, 7, 8, 10 - Highway 1, 2 & 95 |
| What are the two Rivers that run through Boundary County? | the Kootenai River pg. 48, and the Moyie River pg. 61 |
| Which Highway 95 MPs overlap Highway 1? | MP 521 & 522, pg. 6 |
| What MP does Highway 1 end on at the US/Can Border? | MP 11, pg. 6 |
| Which Highway 2 MP is located at the Three Mile Junction? | MP 64. pg. 7 |
| Which Highway 95 MP is located at the Three Mile Junction? | MP 510. pg. 7 |
| The Rifle Range is located at which MP on Highway 2? | MP 67. pg. |
| Which MP begins the Moyie Bridge? | MP 70. pg. 7 |
| South County Begins at which MP? | 491, pg. 8 |
| Which MP represents the top of Peterson Hill? | MP 501, pg. 8 |
| North County Begins at which MP? | MP 538, pg. 9 |
| South City Limits Begins at which MP? | MP 504, pg. 10 |
| North City Limits Begins at which MP? | MP 508, pg. 11 |
| There are five main types of roads in Boundary County. They are: | Private Roads, County Roads, City Streets, IPNF Roads, and Highways, pg 12 - 47 |
| True or False: The BCSO Thunder Jet runs at 75 NMI? | True, pg. 55 |
| True or False: the Moyie River is much larger than the Kootenai River. | False, pg. 48 -62 |
| True or False: There is one major RR running through Boundary County. | Fase, there are two - Burlington Northern Sante Fe, and Union Pacific, pg. 67 - 77 |
| What are the 5Ws + 1 questions? | Where, What, When, Who, Why + Weapons, pg. 77 |
| What are the acceptable time frames for 'When'? | In Progress, Just Occurred, Past Tense, pg. 77 |
| What is the time frame for In Progress calls? | Occurring at the time of the call. Is it safe for the caller to stay on the line? pg, 77 |
| What is the time frame for Just Occurred calls? | 5, 10, 15 minutes ago, pg 77 |
| What is the time frame for Past Tense (Cold) calls? | Hours, Days or Months prior to the call, pg 77 |
| Where do you begin when sequencing a suspect? | Top to Bottom, Outside to Inside, pg. 79 |
| What are some examples of a person's physical description? | Race, Sex, Age, Height, Weight, Hair and Eye color - include SMT, pg. 79 |
| What does SMT stand for? | Scars, Marks, Tattoos |
| CYMBAL stands for: | Color, Year, Make, Body Style, Additional Information, License Plate, State, pg. 81 |
| RP stands for: | Reporting Party, pg. 83 |
| YO or YOA is an abbreviation for: | Years Old, or Years of Age, pg. 85 |
| PVFD stand for: | Paradise Valley Fire Department, pg. 85 |
| INJ is an abbreviation for: | Injury, pg. 86 |
| TS stands for: | Traffic Stop, pg. 86 |
| SAR stands for: | Search and Rescue, pg. 87 |
| ITD stands for: | Idaho Transportation Department, pg. 87 |
| 80-04 is shorthand for which offense? | Driving While Under the Influence (DUI), pg. 87 |
| Title 37 is shorthand for which offense? | Controlled Substance offense, pg. 87 |
| A Bravo unit works for which agency? | United States Border Patrol, pg. 87 |
| RE is an abbreviation for: | Regarding, pg 88 |
| Which three responders are dispatched to a MVC? | Fire, EMS and LE, pg. 89 |
| What does MVC stand for? | Motor Vehicle Collision (Car Accident) |
| True or False: Shots Fired and Shots Heard are the same event | False. Shots Heard are just that - Shots Fired implies the RP saw someone with a firearm coupled with hearing shots, pg. 92 |
| True or False: a Traffic Hazard call, and a Traffic Complaint call are handled the same way | False. A Traffic Hazard is anything which may impede the safe and reasonable flow of traffic. A Traffic Complaint is a complaint about a vehicle and their driving pattern, pg. 93 |
| Dispatch is unable to recieve 911 text massages. | False. Dispatch received text to 911 through RapidSOS and GEM9-1-1, pg. 95 |
| True or False: Dispatch does not accept calls from anonymous callers. | False. We accept calls from any caller. We are able to put 'anonymous' as the RP in a CAD Event, pg. 100 |
| True or False: Firearms are the most commonly used method of suicide, followed by overdose/poisoning, and then hanging. | True, pg. 102 |
| True or False: It is important to allow a hysterical caller to control the conversation. | False. Operators must calmly steer the conversation to assure all relevant information is gathered in a timely manner, pg. 104 |
| What does TTY stand for? | Teletypewriter - a device used in conjunction with a telephone to communicate with persons who are deaf, hard of hearing, or have speech impairments, pg. 106 |
| TTY TDD, GA stands for | Go Ahead, pg. 109 |
| What does FCC stand for? | Federal Communications Commission, pg. 112 |
| The FCC is charged with regulating ______________ and international ______________ by radio, television, wire, satellite, and cable. | interstate, communications, pg. 114 |
| Common Activity Code 23 represents: | On Scene, pg. 116 |
| Common Activity Code 304 represents: | the Tribal Office, pg. 116 |
| Common Activity Code EH represents: | En route to the Hospital, pg. 116 |
| Common Activity Code FST represents: | Field Sobriety Test, pg. 116 |