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HSC topic 1 revision
to revise the terms of HSC OCR Topic area 1
| Question | Answer |
|---|---|
| name 4 types of healthcare settings | either: Hospital, Dental practice, GP surgery, Opticians, Nursing home, Health centre, Pharmacy or Walk-in centre |
| name 4 types of social care settings | either: Retirement home, Day centre, Foodbank, Residential care home, Social services department, Support group, Community centre, Homeless shelter. |
| name the six C's | courage, commitment, care, compassion, competence, communication |
| define confidentiality | the information that is on a need to know basis |
| why is confidentiality important | ~care workers often receive very sensitive and private information from service users ~service users are vulnerable and very trusting of those caring for them |
| when may confidentiality be broken | intends to harm others or themselves, is at risk of harm from others, or is at risk of carrying out a serious offence |
| what are the five rights of a service user | consultation, choice, confidentiality, equal and fair treatment and protection from harm and abuse. |
| name the five aspects of consultation | Ensure shared decision making, Ask for opinion and views, Clarify likes and dislikes, Ask for preferences and opinions and Discuss wants and needs. |