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NASM-CPT Ch. 2 Terms

Chapter 2: The Personal Training Profession

TermDefinition
Operational costs The various monetary requirements associated with the day-to-day running of a business.
HIIT High-intensity interval training. An exercise training method defined by intervals of near-maximal intensity broken up by relatively short rest periods.
Adherence The level of commitment to a behavior or plan of action.
Prospect An individual who has been identified as a potential client.
CPR Cardiopulmonary Resuscitation
AED Automated External Defibrillator
Sales Process A system for learning about the needs of a potential client to be able to identify and present a number of solutions for those needs.
Open-Ended Questions Nondirective questions that can’t be answered with a simple yes or no answer; they require critical thinking to formulate a response.
Working the floor A rapport-building technique where fitness professionals walk around the gym floor talking to members without overtly presenting a sale.
Rapport A relationship in which two people understand each other’s ideas, have respect for one another, and communicate well.
Forecasting A business management technique that helps predict how much work is needed to meet a revenue goal.
CEU Continuing Education Unit
Created by: SlayElectric
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