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Care 2.2

2.2 Explore the care values that underpin practice in health and social care

TermDefinition
confidentiality This means keeping a person’s private information private, and not sharing it with anyone else without permission
personal records Storing these securely is one way of preserving confidentiality.
written information Not sharing this without permission is one way of preserving confidentiality.
dignity A person has this when they have free choice concerning their own life, including lifestyle choices and choosing who they want to spend their time with.
privacy The right to have one's own space and not to be disturbed. This must be maintained on behalf of an individual, in order to preserve their dignity.
personal care Support with personal hygiene or toileting. This must be conducted according to the wishes of an individual, in order to preserve their dignity.
medical treatment Treatment for any illness or injury. Individuals must have a say in their own treatment, in order for their dignity to be preserved.
respect To show this towards someone means treating them in an appropriate way, with due consideration for how that treatment is likely to affect them.
non-discriminatory attitude A respectful attitude, giving fair and equal treatment to all individuals.
non-judgemental attitude A respectful attitude, not being critical of a person or finding fault in their behaviour.
appropriate terms It is respectful to use these when addressing individuals (for example using Mr or Mrs with a surname).
cultural or religious requirements Consideration of these must be shown in order to show respect for an individual’s background or beliefs.
offensive language It is not respectful to use this kind of language.
interest in others. It is respectful to demonstrate this in order to make people feel valued and understood.
safeguarding This means ensuring the physical and emotional safety of individuals, including the avoidance of negligence
negligence The failure of a care worker (or organisation) to perform basic responsibilities toward a client, for example failing to ensure that the individual is adequately clothed, fed or mentally stimulated.
duty of care The moral or legal obligation of one person (or organisation) toward another, to ensure their safety or well-being.
person centred approach A way of planning and carrying out the care of an individual, so that the focus is always to satisfy the needs and preferences of the individual.
Created by: IL400
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