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chapter 4
Term | Definition |
---|---|
Acceptance of criticism | The ability to deal with dispproval or a suggestion that something can be improved |
autocratic leader | a leader who has control and makes decisions with little or no consultation with others |
Communication | The imparting or exchanging of information or news |
competence | having enough skills to do something |
cultural diversity | the state of having a variety of cultures in the same area |
democratic leader | an individual who leads by trying to reach a consensus |
Dependability | Able to be trusted or depended on |
discretion | cautious reserve in speech; ability to make responsible decisions |
empathy | the ability to understand and share the feelings of another |
enthusiasm | intense and eager enjoyment, interest, or approval |
Feedback | The receiver's response to a message |
goal | A result that a person aims for and works hard to reach |
honesty | Truthfulness and integrity |
Laissez-faire | Idea that government should play as small a role as possible in economic affairs. |
leader | someone who influences other people |
Leadership | The action of leading a group of people or an organization |
Listening | paying close attention to, and making sense of, what we hear |
nonverbal communication | communication using body movements, gestures, and facial expressions rather than speech |
parliamentary procedure | A method of conducting meetings in an orderly manner |
patience | A willingness to wait for someone or something without complaining |
personal hygiene | Daily maintenance of cleanliness by practicing good healthful habits |
Proffesionalism | the competence or skill expected of a professional |
responsibility | Being responsible for one's actions |
self-motivation | ability to begin or follow through with a task |
Stress | the process by which we perceive and respond to certain events, called stressors, that we appraise as threatening or challenging |
tact | skill in dealing with people in difficult situations |
team player | working well with others |
team work | Joint action by a group of people with individual and group skills to coordinate efforts to efficiently perform tasks |
time management | Organizing time to accomplish priorities. |
Willingness to learn | willing to learn and adapt to changes |