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chapter 4

Acceptance of criticism The ability to deal with dispproval or a suggestion that something can be improved
autocratic leader a leader who has control and makes decisions with little or no consultation with others
Communication The imparting or exchanging of information or news
competence having enough skills to do something
cultural diversity the state of having a variety of cultures in the same area
democratic leader an individual who leads by trying to reach a consensus
Dependability Able to be trusted or depended on
discretion cautious reserve in speech; ability to make responsible decisions
empathy the ability to understand and share the feelings of another
enthusiasm intense and eager enjoyment, interest, or approval
Feedback The receiver's response to a message
goal A result that a person aims for and works hard to reach
honesty Truthfulness and integrity
Laissez-faire Idea that government should play as small a role as possible in economic affairs.
leader someone who influences other people
Leadership The action of leading a group of people or an organization
Listening paying close attention to, and making sense of, what we hear
nonverbal communication communication using body movements, gestures, and facial expressions rather than speech
parliamentary procedure A method of conducting meetings in an orderly manner
patience A willingness to wait for someone or something without complaining
personal hygiene Daily maintenance of cleanliness by practicing good healthful habits
Proffesionalism the competence or skill expected of a professional
responsibility Being responsible for one's actions
self-motivation ability to begin or follow through with a task
Stress the process by which we perceive and respond to certain events, called stressors, that we appraise as threatening or challenging
tact skill in dealing with people in difficult situations
team player working well with others
team work Joint action by a group of people with individual and group skills to coordinate efforts to efficiently perform tasks
time management Organizing time to accomplish priorities.
Willingness to learn willing to learn and adapt to changes
Created by: Roselyn1