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Ch. 17 and 18
Question | Answer |
---|---|
Formal training should occur: | for new employees and those who move to new positions |
Monitoring records must be | all the above |
Sterilizer load records should contain: | items and quantity sterilized |
Temperature and humidity levels need to be monitored and recorded: | at least daily |
The U.S. Food and Drug Administration Class II chemical indicator that is run daily in dynamic air removal sterilizers is called a | Bowie-Dick test |
A physical monitor on a washer-disinfector is the | printout |
Cart washer screens should be cleaned at least | daily |
A biological indicator is called positive when | there is growth in the ampule after incubation |
External indicators can prove an item is sterile when the sterilization cycle is complete. | False |
One type of formal monitoring is monitoring the department temperature and humidity levels | True |
Quality management is patient focused | True |
A failure mode and effects analysis tries to predict failures before they occur | True |
A root cause analysis is a proactive approach to quality | False |
An unexpected occurrence involving death, serious physical or psychological injury or the risk thereof is called a | sentinel event |
An activity designed to identify and resolve work task-related problems is called | process improvement |
A process that looks backwards at an event to help prevent it from reoccurring is called a | root cause analysis |
The qualit process that uses DMADV/DMAIC to improve processes is called: | Six Sigma |
Nurses, physicians and other professionals working in a healthcare facility are _____ customers of Central Service | internal |
The consistent delivery of products and services according to established standards is called | quality |
The International Standards Organization uses routine and unannounced inspections to monitor standards in healthcare facilities. | False |