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Ch. 17 and 18
| Question | Answer |
|---|---|
| Formal training should occur: | for new employees and those who move to new positions |
| Monitoring records must be | all the above |
| Sterilizer load records should contain: | items and quantity sterilized |
| Temperature and humidity levels need to be monitored and recorded: | at least daily |
| The U.S. Food and Drug Administration Class II chemical indicator that is run daily in dynamic air removal sterilizers is called a | Bowie-Dick test |
| A physical monitor on a washer-disinfector is the | printout |
| Cart washer screens should be cleaned at least | daily |
| A biological indicator is called positive when | there is growth in the ampule after incubation |
| External indicators can prove an item is sterile when the sterilization cycle is complete. | False |
| One type of formal monitoring is monitoring the department temperature and humidity levels | True |
| Quality management is patient focused | True |
| A failure mode and effects analysis tries to predict failures before they occur | True |
| A root cause analysis is a proactive approach to quality | False |
| An unexpected occurrence involving death, serious physical or psychological injury or the risk thereof is called a | sentinel event |
| An activity designed to identify and resolve work task-related problems is called | process improvement |
| A process that looks backwards at an event to help prevent it from reoccurring is called a | root cause analysis |
| The qualit process that uses DMADV/DMAIC to improve processes is called: | Six Sigma |
| Nurses, physicians and other professionals working in a healthcare facility are _____ customers of Central Service | internal |
| The consistent delivery of products and services according to established standards is called | quality |
| The International Standards Organization uses routine and unannounced inspections to monitor standards in healthcare facilities. | False |