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ACE Ch 3
Communication and Teaching Techniques
What is the definition of rapport? | Relationship of mutual understanding and trust |
After rapport has been established, the trainer-client moves into ___ stage of relationship? | Investigation stage - review of health and fitness data |
Following the Investigation stage, the trainer-client move into __ stage of relationship? | planning stage - designing of exercise program |
What stage of relationship follows planning? | Action - client is ready to begin program |
__ is the foundation of the ACE IFT Model | Rapport - creating enjoyable exercise experience for client |
When a trainer is listening to a client, her hands should be... | relaxed and fluid and quiet. Not fidgeting, clenched, abrupt, pointing. |
What type of posture gives client confidence? | open, well-balanced, erect, lean slightly forward, arms uncrossed |
What is effective listening? | Listening closely to both words and emotions of client. |
Paraphrasing is... | restating in a clear and concise way the essence of what client is saying |
To reflect back to client is... | restate the main points and feelings to move conversation in productive manner. |
What are steps 1 and 2 of planning stage? | 1. setting goals 2. generating alternatives |
What are steps 3 and 4 of planning stage? | 3 formulating a plan 4. evaluating exercise program |
What is a SMART process goal? | something a client does like a certain # workouts per week |
What is a SMART product goal? | Something achieved like weight loss or resistance goal achieved |
What is the ultimate goal for every client? | Adherence |
What is motivational interviewing? | a method of speaking that motivates client to make a decision to change behavior |
In what stage of trailer-client relationships are setting up self-monitoring systems important? | Action Stage |
When a client watches intently and prefers reading, what learning style is this? | Visual |
When a client touches, holds equipment, prefers to be spotted, this expresses what learning style? | kinesthetic |
What 3 letters describe how a trainer should introduce new skills? | Tell, show, do |
Helpful feedback should reinforce what was done well, correct errors, and __ | motivate to continue practice and improvement |
When is a behavioral contract most effective? | When rewards are outlined by and meaningful to client; and when it is used consistently |
What is cultural competence as it refers to skill of trainer? | Ability to communicate and work with different cultures |
What is empathy? | When trainer demonstrates understanding and acceptance toward client. |
The cognitive stage of learning is... | When clients are trying to understand a new skill. Movements are often jerky and uncoordinated |
When a client begins to master the basics and ready for more feedback, this is what stage of learning? | associate stage of learning |
When a client performs motor skills effectively and naturally, and trainer is just monitoring, client is in what stage of learning? | autonomous stage of learning |