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Managerial Skills
Health Information Technology Related
| Term | Definition |
|---|---|
| Conceptual Skills | Understand diverse fields, deal with complex situations, visioning; see parts of problem, integrate, innovate solutions |
| Interpersonal Skills | Ability to work with/through others to accomplish goals; a conceptual skill |
| Self-monitoring | High performers trait; ability to observe rxn, adjust behavior to improve relationship, communicate, motivate, influence, manage conflict; complements interacting; a conceptual skill |
| Emotional Intelligence (EI) | Conceptual skill; awareness and use of feelings complement rational intelligence and experience; key to success |
| Self-awareness | attribute of EI; monitor one's feelings as they occur; gives certainty and ability and ID early vague feelings |
| Self-regulation | attribute of EI; manage one's emotions/impulses; reflective, good w/change/ambiguity |
| Motivation | attribute of EI; Essential for focusing attn; mastering situations, creativity, productivity; success |
| Empathy | attribute of EI; recognize others' emotions; good for teamwork; adjust behavior accordingly |
| Social Skills | attribute of EI; central to popularity, effectiveness, leadership |
| Technical Skills | Understanding,mastering technical info, methods, equip. involved in a discipline |
| Conceptual + interpersonal skills are said to be most useful regarding | promotion status; used more often at higher levels than tech skills |
| Conceptual skills are more useful in leading/planning because they ___ | involve understanding the systems view of the total organization |
| Role theory | framework for examining behavior in field of sociology; applied in management to clarify job responsibilities |
| Mintzberg's Role Studies | Three categories of Mngr Activitites: interpersonal, informational, decisional |
| Manager Interpersonal Activity per Mintzberg | Figurehead, Liaison, Leader |
| Manager Informational Activity per Mintzberg | Monitor, Disseminator, Spokesperson |
| Manager Decisional Activity per Mintzberg | Entrepreneur, Disturbance Handler, Resource Allocator, Negotiator |
| Mintzberg activities characterized in hc managers | leader, liaison, monitor, entrepeneur, disturbance handler, resource allocator |
| evidence-based management/info-based management | decisions based on best clinical/research evidence that proposed practices will work |
Created by:
Janas
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