Help
Options
Didn't know it?
click below
click below
Knew it?
click below
click below
Don't Know
Remaining cards (0)
Know
retry
shuffle
restart
0:00
Embed Code - If you would like this activity on your web page, copy the script below and paste it into your web page.
Normal Size Small Size show me how
Normal Size Small Size show me how
DHO Chapter 4
Personal and Professional Qualities of the Healthcare Worker
| Term | Definition |
|---|---|
| Empathy | being able to identify with and understand another person's feeling , situation, and motives |
| Honesty | truthfulness and integrity are inpotant in any career field |
| Dependability | employers and patients rely on you, so you must respect respect the responsibility required in your position |
| Willness | to learn you must be willing to learn and to adapt to changes |
| Patience | you must be tolerant and understanding |
| Enthusiasm | you must enjoy work and display a positive attitude |
| Self-motivation | the ability to begin or to follow through with a task |
| Tact | being tactful means having the ability to say or do the kindest or most fitting in a different situation |
| Competence | being competent means that you are qualified and capable of performing a task |
| Responsibility | being willing to be held accountable for your actions |
| Team Player | in any health care field, you will become part of a team |
| Communication | exchange of information thought, ideas, and feelings |
| Feedback | is a method that can be used to determine whether communication was successful |
| Listening | another essential part of effective communication |
| Nonverbal Communication | involves the use of facial expressions, body language, gestures, eye contact, and touch to convey messages or ideas |
| Cultural Diversity | discussed in detail in Chapter 9, is another possible communication barrier |
| Teamwork | consists of many professionals with diffferent levels of education, ideas, backgrounds and interests |
| Leadership | is the skill or ability to encourage people to work together and so their best to achieve common goals |
| Leader | is frequently defined as an individual who leads or guides others |
| Democratic Leader | encourages the participation of all individuals in decisions that have to be made or problems that have to be solved |
| Laissez-Faire Leader | more of an informal type of leader |
| Autocratic Leader | a dictator |
| Time Management | a system of practical skills that allows an individual to use time in the most effective way possible |
| Goal | defined as a desired result or purpose toward which one is working |
| Personal Hygiene | is when you need to keep yourself clean |
| Stress | can be defined as the body's reaction to any stimulus that requires a person to adjust to a changing enviroment |
| Discretion | you must always use good judgement in what you say and do |
| Acceptance of Critcism | patients, families, employers, co-workers, and others may critize you |
Created by:
mrsdancona
Popular Health & Social Care sets