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Qualities of a MA
Qualities of a Medical Assistant
Term | Definition |
---|---|
attitude | state of mind; way of carrying one’s self |
confidentiality | state of privacy or secrecy |
courtesy | polite behavior |
credibility | quality of inspiring belief |
dependability | capable of being relied on |
flexibility | willingness to change when needed or requested |
initiative | energy or aptitude displayed in starting a task without prompting |
loyalty | devotion to another |
respect | to hold in high esteem |
rapport | trust and affection between parties |
administrative skills | clerical-type jobs (e.g., typing, filing) |
body language | nonverbal means of communication (e.g., gestures, expressions) |
clinical skills | abilities gained through hands-on patient care |
empathy | ability to identify with and understand another person’s feelings |