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Qualities of a MA

Qualities of a Medical Assistant

TermDefinition
attitude state of mind; way of carrying one’s self
confidentiality state of privacy or secrecy
courtesy polite behavior
credibility quality of inspiring belief
dependability capable of being relied on
flexibility willingness to change when needed or requested
initiative energy or aptitude displayed in starting a task without prompting
loyalty devotion to another
respect to hold in high esteem
rapport trust and affection between parties
administrative skills clerical-type jobs (e.g., typing, filing)
body language nonverbal means of communication (e.g., gestures, expressions)
clinical skills abilities gained through hands-on patient care
empathy ability to identify with and understand another person’s feelings
Created by: StudyStudyTime
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