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Study guide

Quiz yourself by thinking what should be in each of the black spaces below before clicking on it to display the answer.
        Help!  

Question
Answer
show Hardware  
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__software tells the hardware how to communicate with each other.   show
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show Excel  
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What programs help a user perform certain tasks?   show
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show Server  
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show Microprocessor , motherboard, and other hardware  
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How often should the computer case and monitor be dusted?   show
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show Inside the computer case  
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show Database  
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show Query screen  
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show 5-10 years  
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What are the pieces of info gathered for the computer ?   show
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What refers to products and service that is on sale?   show
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What can decrease income   show
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What is not supplied with veterinary software ?   show
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What computer task should be performed daily?   show
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show Veterinary support personnel network  
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AVMA   show
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AVMA site is open to who?   show
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show AAHA  
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What can multi computers be connect to?   show
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Who is required to have knowledge on general office procedures?   show
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show Outpatient  
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Anthopomorphism   show
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show Offers primary care level services  
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What's is the main concern with inpatient areas?   show
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show Cost of delivery of services  
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show Embezzlement  
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For good client communication, the telephone should be answered by what ring?   show
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In instances when a client appears unreasonable, indicate that they should speak with the   show
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The best response to a difficult client who appears to be under the influence of drugs or drinking is   show
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Advertising is a ___ portion of marking   show
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show Internal and external  
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A successful campaign for marketing that is responsible for 70% of scheduled vet appointments is   show
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A personal marketing approach that has a positive effect on client perception is   show
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show Shopped  
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show Location  
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show Client  
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show Utilities  
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The largest expense in a veterinary facility?   show
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Computerized inventory control systems   show
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Receptionists   show
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Why is feline friendly handling important in a veterinary practice?   show
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show Less is more  
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show Fear  
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What is the goal of feline friendly handling techniques?   show
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The DNA of a cat is ____ to that of their wild ancestors than that of a dog   show
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show Defining a home range  
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Cats that are in the hospital should be kept in which cages?   show
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Created by: CraftyLady
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