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Comm. 101 Final

QuestionAnswer
small group communication communication among a small number of people who share a common purpose or goal, who feel connected to each other, and who coordinate their behavior.
grouphate the distaste aversion that people feel toward working in groups.
primary groups groups that provide members with a sense of belonging and affection.
secondary groups groups that meet principally to solve problems.
social facilitation the tendency for people to work harder and do better when others are around.
group roles the shared expectations group members have regarding each individual's communication behavior in the group.
task roles roles that are directly related to the accomplishment of group goals.
relational roles roles that help establish a group's social atmosphere.
individual roles roles that focus more on individuals' own intersts and needs that on those of the group.
analysis paralysis potential pitfall in small group interaction; occurs when excessive analysis prevents a group from moving toward a solution.
brainstorm to generate as many ideas as possible without critiquing them.
decision-making process the four- phrase process used by a group to evaluate information and arrive at a decision or solution.
primary tension the uncertainty commonly felt in the beginning phase of decision making.
secondary (recurring) tension the underlying tension group members experience as they struggle over members roles; it generally surfaces in the second stage, but can reoccur throughout the lifetime on the group.
emergence phase the third phase of the decision making process; occurs when group members express a cooperative attitude.
groupthink a negative, and potentially disasterous, group process characterized by excessive concurrence thinking.
reinforcement phase the final phase of the decision making process when group members reach consenses and members feel a sense of accomplishment.
group support software computer- aided program that supports real-time discussion between members regardless of physical location.
virtual work team a group of people identified as a team by their organization and responsible for making decisions important to the organization; it may be culturally dispersed, and have members who communicate electronically substantially more than face-to-face.
group processes the methods, including communication, by which a group accomplishes a task.
Created by: 100001386212991
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