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CH 5 LISTENING

COMM.101 FINAL

QuestionAnswer
LISTENING Receiving,constructing meaning, and responding to spoken or nonverbal messages
SENSING The stage of listening most people refer to as "hearing"; when listeners pick up the sound waves directed towards them
UNDERSTANDING Interpreting messages associated with sounds or what sounds mean
EVALUATING Assessing your reaction to a message
RESPONDING Showing others how you regard their message
SUPPORTIVE LISTENING Listening skills focused not only on understanding information but also "listening" to others' feelings
SOUNDSCAPE The everyday sounds in our environment
INFORMATIONAL LISTENING Listening skills that are useful in situations requiring attention to content
CRITICAL LISTENING Listening skills that are useful in a wide variety of situations, especially persuasive speaking
ACTION-ORIENTED LISTENING Preference for error-free and well-organized speaking
CONTENT-ORIENTED LISTENING Interest in detailed and complex information
PEOPLE-ORIENTED LISTENING Associated with friendly open communication
TIME-ORIENTED LISTENING Prefers brief, concise speech
TRUE OR FALSE: WOMEN TEND TO BE BETTER LISTENERS AND ARE MORE EMOTIONAL, EMPATHETIC, AND ATTENTIVE WHEN LISTENING True
TRUE OR FALSE: MEN ARE MORE LOGICAL, JUDGMENTAL, INTERRUPTING, AND IMPATIENT THAN WOMEN WHEN LISTENING True
TRUE OR FALSE: AGE, GENDER, AND NATIONALITY DO NOT EFFECT HOW PEOPLE LISTEN TO ONE ANOTHER False
TRUE OR FALSE: PHYSICAL AND PHYSIOLOGICAL BARRIERS ARE NOT BARRIERS TO LISTENING False
PHYSICAL BARRIER A noisy environment or a physical object making it difficult to listen and communicate
PHYSIOLOGICAL BARRIER A hearing disability
PSYCHOLOGICAL BARRIER Boredom or preoccupation
CONFLICTING OBJECTIVES How you understand and react when the Instructor says something will be on the test, vs. something that will not be on a test
Created by: Myles Allen