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CH 5 LISTENING
COMM.101 FINAL
Question | Answer |
---|---|
LISTENING | Receiving,constructing meaning, and responding to spoken or nonverbal messages |
SENSING | The stage of listening most people refer to as "hearing"; when listeners pick up the sound waves directed towards them |
UNDERSTANDING | Interpreting messages associated with sounds or what sounds mean |
EVALUATING | Assessing your reaction to a message |
RESPONDING | Showing others how you regard their message |
SUPPORTIVE LISTENING | Listening skills focused not only on understanding information but also "listening" to others' feelings |
SOUNDSCAPE | The everyday sounds in our environment |
INFORMATIONAL LISTENING | Listening skills that are useful in situations requiring attention to content |
CRITICAL LISTENING | Listening skills that are useful in a wide variety of situations, especially persuasive speaking |
ACTION-ORIENTED LISTENING | Preference for error-free and well-organized speaking |
CONTENT-ORIENTED LISTENING | Interest in detailed and complex information |
PEOPLE-ORIENTED LISTENING | Associated with friendly open communication |
TIME-ORIENTED LISTENING | Prefers brief, concise speech |
TRUE OR FALSE: WOMEN TEND TO BE BETTER LISTENERS AND ARE MORE EMOTIONAL, EMPATHETIC, AND ATTENTIVE WHEN LISTENING | True |
TRUE OR FALSE: MEN ARE MORE LOGICAL, JUDGMENTAL, INTERRUPTING, AND IMPATIENT THAN WOMEN WHEN LISTENING | True |
TRUE OR FALSE: AGE, GENDER, AND NATIONALITY DO NOT EFFECT HOW PEOPLE LISTEN TO ONE ANOTHER | False |
TRUE OR FALSE: PHYSICAL AND PHYSIOLOGICAL BARRIERS ARE NOT BARRIERS TO LISTENING | False |
PHYSICAL BARRIER | A noisy environment or a physical object making it difficult to listen and communicate |
PHYSIOLOGICAL BARRIER | A hearing disability |
PSYCHOLOGICAL BARRIER | Boredom or preoccupation |
CONFLICTING OBJECTIVES | How you understand and react when the Instructor says something will be on the test, vs. something that will not be on a test |