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vet intro ch2-3
| Question | Answer |
|---|---|
| maximum limits from which we can deviate from the acceptable norm | laws |
| system of moral principles that determine behavior | ethics |
| body of unwritten law, evolved from use, custom, and judge-made decisions establishing precedential case law | common law |
| enforces federal law on the care and use of animals within the biomedical industry | National Institutes of Health |
| ordinarily do not cause disease in humans, but may affect individuals with immune deficiency | biosafety level 1 agents |
| Have potential to cause human disease if handled incorrectly; low potential for aerosol transmission | biosafety level 2 |
| Can cause serious and potentially lethal disease; potential for aerosol respiratory transmission is high | biosafety level 3 |
| pose a high risk of causing life threatening disease | biosafety level 4 |
| superficial skin infection caused by a fungus; easily transmitted from animals to humans | ringworm |
| radiation safety device found on the xray machine; restricts size of primary xray beam | collimator |
| radiation safety device; measures personal scatter radiation exposure | dosimetry badge |
| concept defining the special, healthy relationship between people and pets | human-animal bond |
| establishes minimum wage, overtime, record keeping, and youth employment standards | fair labor standards act |
| primary federal law enforcement agency responsible for combating the abuse of controlled drugs | drug enforcement agency |
| an official detailed description of how each important procedure should be performed at a research facility | standard operating procedure |
| federal agency responsible for developing and enforcing regulations to ensure a safe working environment | OSHA |
| federal agency responsible for enforcing regulations related to controlled drugs | DEA |
| a law the regulates the practice of veterinary medicine in a state | Practice act |
| where detained information regarding a specific hazardous chemical, its composition, requirements for storage, handling, use and need for personal protective equipment can be found | the MSDS |
| Controlled substance long book records must be maintained for at least _____ years | 5 |
| A goal for the inventory manager is to not exceed the average shelf life of an item which is: | 3 months |
| The number of times inventory turns over in a practice in a specified time is referred to as: | Turns per year |
| Employee records should be kept for at least ____ years after an employee has left the practice. | 7 |
| A medical record is a legal document that must be maintained for ___ years if the client has not returned to the practice. | 3 |
| When ordering a controlled substances in either class one or class two, DEA form _____ must be filled out and mailed to the distributor | 222 |
| High inventory turnover indicates: | an efficient and well run pharmacy |
| The vet prescribes a drug at a dose rate of 2 x 100mg tablets 2 x day for five days. Each tablet costs $.02. There is a mark up of a 100% on that item. The dispensing fee is $5 and there is a minimum tablet cost of $.10 each. What is cost to client? | $7.00 |
| What is the markup on a tablet that cost 5 cents and is sold for 20 cents? | 300% |
| The most economical amount of a particular product to order, calculated by factoring in fixed costs, carrying cost and purchasing price is known as the: | Economic order quantity |
| Dividing the total annual purchase of an item by the average value of that item on hand yields that item's: | Inventory turnover |
| 3 dangers associated with long-term exposure to waste anesthetic gases | congenital abnormalities in children spontaneous abortion liver/kidney damage |
| 4 pieces of protective gear equipment used when taking radiographs | lead-lined apron thyroid collar lead-lined gloves lead-impregnated goggles |
| Items that may be covered by medical waste management laws | used needles/syringes vials containing attenuated or live vaccines culture plates animal carcasses animal blood animal bedding pathology waste |
| Six types of biomedical companies and institutions that employ vet techs | drug and pharmaceutical companies private and public teaching institutions manufacturers of animal support equipment and animal feeds breeders and distributors of research animals private research foundations government agencies |
| Formaldehyde Is known as a human carcinogen. List recommendations or precautions that should be taken when handling it in the vet facility. | carefully read MSDS for formaldehyde store formalin container & specimen jars safely use formalin only with good ventilation & avoid breathing vapors wear goggles & latex gloves; avoid skin & eye contact use premixed/premeasured vials of formalin |
| What are the four categories of laws that govern practice within a veterinary clinic? | federal law state law local/municipal law common law |
| Name three elements a plaintiff must prove to establish that malpractice has occurred: | vet agreed to treat patient vet failed to exercise necessary legal obligation of skill and diligence in treating patient (negligence) negligence caused injury to patient |
| Federal Equal Employment Opportunity laws prevent discrimination by employers in hiring or firing practices on the basis of what criteria? | race color religion sex national origin |
| Name three law enforced by the US Fish and Wildlife Service and the Dept of the Interior that may com in play when research requires the capture of animals from the wild. | Endangered Species Act Lacy Act Marine Mammal Protection Act |
| Identify four items that a biomedical industry institution should include in an occupational safety and health program. | Complete medical history of each employee preventive medicine section system of ongoing medical evaluation clear and standard policy for emergency situations |
| Any agent that is directly involved in promoting cancer or increasing its propagation. | carcinogen |
| The acronym for the primary federal law enforcement agency responsible for combating the abuse of controlled drugs | DEA |
| The wide range of medicinal products created by the non chemical processes like biotechnology and other technologies | Biologics |
| The organization that is dedicated to the humane care and treatment of laboratory animals | Aalas |
| The acronym for a federal law designed to proved a safe workplace for all persons working in and business effecting commerce | OSHA |
| The bond that refers, for example, to the interaction between people and their pets, 2 words | Human-animal |
| The federal act that regulates the treatment of animals in research, exhibitions, transport and by dealers in the united states, 2 words | animal welfare |
| The system found on anesthetic machines that will properly discard excess anesthetic gas | scavenging |
| A _______ badge is used for monitoring cumulative exposure to ionizing radiation | dosimetry |
| A poisonous material capable of causing death or serous debilitation. | toxic |
| _____ oxide is a carcinogenic compound used to sterilize substances that would be damaged by high temperatures. | ethylene |
| The acronym for an official detailed description of how each important procedure should be performed at any given place of employment. | SOP |
| The form of ultramicroscopic solid or liquid particles dispersed or suspended in air or gas. | Aerosolized |
| When a doctor's level of competence falls below the level expected of the profession. | negligence |
| A type of negligence in which a doctor fails to follow generally accepted professional standards resulting in injury to a patient | malpractice |
| Education tools explaining treatments, procedures, anesthesia, risks and the possibility of death, 2 words | consent forms |
| The Board of Veterinary _____ is charged with protecting consumers and their pets and livestock. | examiners |
| ________ II infectious agents have the potential to cause human disease if handled incorrectly. 2 words | biosafety level |
| The aqueous form of formaldehyde. | formalin |
| Acronym for the group founded in 1866 that created laws against cruelty to animals. | ASCPA |
| The system of moral principles that determines appropriate behavior and actions within a specific group. | ethics |
| They set the maximum limits from which we can deviate from the acceptable norm | laws |
| efficient, mature organization comes from managers learning to____ and empower team members | delegate |
| properly operating equipment requires that team members be___ on how it operates, which greatly extends the__ of the equipment | trained, life-span |
| to prevent purchase of excess materials ___quantities should be developed for each product | economic reorder |
| sales representatives from manufacturers have __developed that can explain diseases, which enhances every team member's skills | presentations |
| the__association provides high-quality continuing education throughout the year for hospital managers | veterinary hospital managers |
| in order to put__ at ease, a warm welcome and accessibility from team members is a must | clients |
| client's experience starts with the first__ and ends when the practice has __ up with the visit | impression, followed |
| if client has to call the practice for test results. this can leave a __ impression | negative/bad |
| receptionist should answer phone within_ rings | 3 |
| information can be misinterpreted over the phone, thus a pet's condition must never be__ over the phone | diagnosed |
| recommendation given to client over the phone must be __in the medical record | documented |
| appointment schedules should be developed to __production, while__client wait time | maximize, minimizing |
| the U.S Department of Agriculture issues__ by the state and requires that a veterinarian do a physical exam on the animal before signing it | health certificates |
| horses are required to have a current negative status for___ in order to travel between states | coggins disease |
| receptionist details the entire ___ for a client , it shows the total value of the visit | invoice |
| accounts receivable totals should never exceed __% of total gross revenue amount | 2-3 |
| for district attorneys to prosecute bad check writers a __number must be written on the check | license |
| collection agency's report can remain on client's credit report for __years, thus they are willing to pay the debt | 3 |
| patients discharged from hospital must be released with __ instructions | written |
| discharging instructions should be given and payment should be made__ the pet is brought to the client | before |
| increased use of pet__ is expected to decrease number of euthanasias performed each year because of cost of medical services | insurance |
| indemnity insurance offers__ for treatment of injured and sick pets | compensation |
| __is defined as the amount an owner pays monthly or annually to maintain am insurance policy for their pet | premium |
| __is the amount an owners must pay before the insurance company will offer compensation | deductible |
| co-pay is the __that the owner is responsible for after the deductible has been met | percentage |
| insurance can be denied because of__ condition which is an abnormality transmitted by genes from parent to offspring | congenital |
| cost of hiring and training a new employee can equal at least_ year's salary | 1 |
| During an interview the candidate can be asked if she is planning to have children, T or F? | false |
| written job description and hospital__ are important parts of training new employees | philosophy |
| reward/recognition should be made___, reprimands and correction__ | publicly, privately |
| all employees are paid an hourly wage except if the employee holds a ___ degree or is an ____ assistant | specialized, administrative |
| employee working more than ___ hours within 1 work week must be paid overtime at 1 1/2times the regular rate of pay | 40 |
| employee records should be kept at least___ years after employee has left the practice | 7 |
| medical record is a legal document that must be maintained for__ years if client has not returned to practice | 3 |
| if computerized records are used,____ accuracy is necessary for all data entry, incorrectly entered computer records may never be retrieved | meticulous |
| most common error made is not documenting the communication with the owner regarding the ___ of the patient | prognosis |
| The specified dollar amount of a covered service that is the policyholder's responsibility | copay |
| accounts are the monies owed to a veterinary practice by clients | outstanding |
| time worked after having worked 40 hours in 1 week | overtime |
| the fee that is added to prescriptions to cover the cost of the pill vial, label and team members time | dispensing |
| The acronym for the most commonly used medical record format followed by the veterinary health care teams | POMR |
| The ______ order quantity is an equation used to determine the correct amount of inventory to order | economic |
| The dollar amount an individual must pay for service prior to the insurance company's payment. | deductible |
| A _____ substance is a drug that has been deemed susceptible to abuse by the DEA. | controlled |
| The amount paid for a policyholder to maintain an insurance policy. | premium |
| Pricing a product based on a percentage of cost such as per tablet, per milliliter, or per bottle | markup |
| The difference between the selling price and the cost per unit. | margin |
| ______ insurance is a type of insurance where the client is reimbursed for services after they have been provided. | indemnity |
| When a decision is made after all the facts have been presented, it is based on _____ consent. | informed |
| Unexplained inventory losses. | shrinkage |
| _______ marketing is the type of marketing utilized by practices by providing clean facilities, genuine service and excellent customer care. | indirect |
| _______ marketing is a marketing technique that targets potential clients. | external |
| The acronym that identifies the most common data entry formats used in veterinary medicine. | SOAP |
Created by:
srwalker21
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