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VTHT 1217 Ch 2 terms
The receptionist team
| Term | Definition |
|---|---|
| anesthetic release form | a form signed by the client accepting risks associated with surgical and treatment procedures |
| client patient information sheet | a sheet that is filled out by the client, requesting client contact information, along with patient data. |
| debit transactions | transactions paid with a credit card that is linked to the customer's checking account |
| deposit | placing or transferring funds into a savings or checking account |
| end-of-day reconciliation | the process required to close the business books at the end of the day;cash, credit cards and check must balance with the computer generated report. |
| etiquette | the rules that society has set for the proper way to behave in dealing with other people. |
| euthanasia release form | the owner's consent to perform euthanasia |
| international health certificates | an official letter stating that an animal appears healthy for international travel |
| intrastate health certificates | |
| liability | obligations resulting from past transactions that require the practice to pay money or provide service. accounts payable and taxes are examples of current liabilities |
| master problem list | a list placed in the front of a client record indicating all of the diseases, conditions, medications and vaccinations a patient has had. |
| medical records | daily written reports by veterinarians and technicians on each animal that is treated. records must be legible and complete. |
| petty cash | cash that is held on the premises for purchasing miscellaneous items that may be needed for business; examples include pizza for the staff, special lunch meat for picky patient or cat litter |
| privacy act of 1974 | no agency shall disclose any record which is contained in a system of records by any means of communication to any person or to another agency, except pursuant to a written request by or with the prior written consent the individual |
| rabies certificates | a certificate that provides proof of vaccination for rabies |
| rabies neutralizing antibody titer | titer levels in response to a rabies vaccination |
| reception area | the area of the practice that welcomes clients and provides a comfortable seating area while they wait to be seen by the vet |
| role playing | a training technique that simulates situations and allows the proper response to be practiced. |
| species | a basic unit of biological classification and a taxonomic rank |
Created by:
kcrabtree507
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