Busy. Please wait.

show password
Forgot Password?

Don't have an account?  Sign up 

Username is available taken
show password


Make sure to remember your password. If you forget it there is no way for StudyStack to send you a reset link. You would need to create a new account.
We do not share your email address with others. It is only used to allow you to reset your password. For details read our Privacy Policy and Terms of Service.

Already a StudyStack user? Log In

Reset Password
Enter the associated with your account, and we'll email you a link to reset your password.
Don't know
remaining cards
To flip the current card, click it or press the Spacebar key.  To move the current card to one of the three colored boxes, click on the box.  You may also press the UP ARROW key to move the card to the "Know" box, the DOWN ARROW key to move the card to the "Don't know" box, or the RIGHT ARROW key to move the card to the Remaining box.  You may also click on the card displayed in any of the three boxes to bring that card back to the center.

Pass complete!

"Know" box contains:
Time elapsed:
restart all cards
Embed Code - If you would like this activity on your web page, copy the script below and paste it into your web page.

  Normal Size     Small Size show me how

Human Relations

Key Terms for Social Behavior Part 1

Conflict Resolution Conflict resolution is the process of attempting to resolve a dispute or a conflict.Successful conflict resolution occurs by listening to and providing opportunities to meet the needs of all parties, and to adequately address interests so that each party
Close-ended Questions A form of that can be answered with a simple yes or no.
Echo Technique The echo technique involves asking a listener to repeat information back to you to ensure they have understood correctly.
Grief Grief is our emotional, physical, and mental response to loss. Loss can range from loss of employment, status, a sense of safety, order, or possessions, to the loss of the people and pets closest to us.
Grief Counseling Grief counseling facilitates the expression of emotion and thought about the loss, including sadness , anxiety, anger,guilt,confusion, or numbness.
Human Relations The field of human relations studies how people relate to each other in group situations,especially at work, and how communication skills and sensitivity to other peoples feelings can be improved.
Meditation Meditation is a form of conflict resolution that assist two or more parties to reach an agreement that is acceptable to all parties involved in a dispute.
Mediator A neutral party who assists in negotiations and conflict resolution, through the process known as mediation.
Open-ended Questions A form a question that cannot be answered with a simple yes or no.Open ended questions often begin with interrogative pronouns: who, what, when,where, why or how.
Paraphrasing Paraphrasing involves repeating the speaker's message in your own words without changing the meaning.
Active Listening Active Listening is an intent to listen for meaning, in which the listener checks with the speaker to see that a statement has been correctly heard and understood. The goal of active listening is to improve mutual understanding.
Created by: Beauty7827