9wk 1 Word Scramble
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Question | Answer |
Patient satisfaction from the health care experience is mostly determined by the: | Quality of communication from care givers. |
prejudice on the part of a healthcare 2. Worker is a barrier to communication because the health care worker will: | See the stereotype and not the individual patient. |
a patient tells her doctor " i think i want a second opinion." which of the following is an example of a paraphrasing response by her doctor? | "so you want us to refer you a specialist." |
which of the following is an objective sign of a bruised kidney? | bloody urine |
a patient complains to her physician that " i'm up all night, going to the bathroom." her physician replies " about how many times a night do you go to the bathroom?" this response is an example of what feedback method? | asking questions |
a patient uses profanity when describing his nausea. how should the healthcare worker communicate the patient's complaint? | state " the patient is complaining of nausea." |
what behavior is part of active listening? | trying to see the other person's point of view. |
you are writing an e-mail to confirm Gerry Brown as a guest speaker for a HOSA chapter meeting. what closing sentence would be the MOST appropriate? | we look forward to your presentation to our chapter members. |
when writing in a patients chart & describing the patient's reaction to receiving bad news, what would be the BEST way to describe the patient? | she cried softly for approximately five minutes after learning her diagnosis. |
which entry in a patents chart uses correct spelling and grammar? | the patent's pneumonia is improving |
which of the following is not a characteristic of the "ideal" microorganism for bio terrorism? | likes darkness and moisture |
a vaccination is available to prevent bio terrorism through the use of ________. | anthrax or plague |
standard precautions were developed by _______. | centers for disease control and prevention |
the best method for sterilizing instruments that may corrode is _______? | dry heat |
OU | both eyes together |
BMR | basic metabolic rate |
mast | breast |
crani | skull |
cephal | head |
strept | twist |
burso | sac |
AMA | agent medical advise |
AKA | above the knee amputation |
RN | registered nurse |
ER | emergency room |
CC | cubic centimeter |
ML | milliliter |
BKA | below the knee amputation |
Created by:
mirandareese
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