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9wk 1
health science
| Question | Answer |
|---|---|
| Patient satisfaction from the health care experience is mostly determined by the: | Quality of communication from care givers. |
| prejudice on the part of a healthcare 2. Worker is a barrier to communication because the health care worker will: | See the stereotype and not the individual patient. |
| a patient tells her doctor " i think i want a second opinion." which of the following is an example of a paraphrasing response by her doctor? | "so you want us to refer you a specialist." |
| which of the following is an objective sign of a bruised kidney? | bloody urine |
| a patient complains to her physician that " i'm up all night, going to the bathroom." her physician replies " about how many times a night do you go to the bathroom?" this response is an example of what feedback method? | asking questions |
| a patient uses profanity when describing his nausea. how should the healthcare worker communicate the patient's complaint? | state " the patient is complaining of nausea." |
| what behavior is part of active listening? | trying to see the other person's point of view. |
| you are writing an e-mail to confirm Gerry Brown as a guest speaker for a HOSA chapter meeting. what closing sentence would be the MOST appropriate? | we look forward to your presentation to our chapter members. |
| when writing in a patients chart & describing the patient's reaction to receiving bad news, what would be the BEST way to describe the patient? | she cried softly for approximately five minutes after learning her diagnosis. |
| which entry in a patents chart uses correct spelling and grammar? | the patent's pneumonia is improving |
| which of the following is not a characteristic of the "ideal" microorganism for bio terrorism? | likes darkness and moisture |
| a vaccination is available to prevent bio terrorism through the use of ________. | anthrax or plague |
| standard precautions were developed by _______. | centers for disease control and prevention |
| the best method for sterilizing instruments that may corrode is _______? | dry heat |
| OU | both eyes together |
| BMR | basic metabolic rate |
| mast | breast |
| crani | skull |
| cephal | head |
| strept | twist |
| burso | sac |
| AMA | agent medical advise |
| AKA | above the knee amputation |
| RN | registered nurse |
| ER | emergency room |
| CC | cubic centimeter |
| ML | milliliter |
| BKA | below the knee amputation |
Created by:
mirandareese
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