med office final Word Scramble
|
Embed Code - If you would like this activity on your web page, copy the script below and paste it into your web page.
Normal Size Small Size show me how
Normal Size Small Size show me how
Question | Answer |
Facilities management is ? | The concept of making the atmosphere and physical environment of an office |
Magazines in waiting area should be ? | Current |
Minor routine office maintenance is usually done by ? | By the staff |
Patient bathrooms in medical office should be? | Handicap accessible |
Keeping a supply inventory means that the medical assistance should? | Keeps a list of all supplies on hand check the expiration date on all supplies before using them Make sure all labels on items are secure |
Important information about the equipment purchased for the medical office includes? | Serial number date of purchase type and length of warranty suggested service schedule |
To inventory supplies properly it is necessary to | Be aware of the reorder point |
When newly ordered supplies arrive in the office they should be? | Checked against the packing slip to make sure everything that was ordered has arrived |
Written step by step instructions that include all procedures taken place in the medical office are found in the what ? | Procedure manual |
Which item would not be included in the minutes for a meeting | The lunch menu |
When designing a reception area in medical office all these items should be considered except? the colors of wall, arrangement of reception area, or availability of local transportation? | Availability of local transportation |
Postage meters are beneficial in the office because ? | Save time , save money |
The medical assistant should be aware of community resources because ? | The referral to these agencies would enhance patient care |
American with disabilities act effects what? | Affects the physical structure of the medical office |
Preventive maintenance is ? | The action taken by the office to identify potential failures and breakdown of medical equipment |
Money that is owed to a medical facility is called? | Accounts receivable |
Bill that a medical office has rent, salary, equipment rental is known as? | payable |
Items of value in medical office? | assets |
Money owed to creditors is known as? | Liability |
For each patient the charges and payments should be recorded on individualized? | Ledger cards |
Charges of services and payments are kept tract on the? | Charge slip |
What type of manual accounting system that is used in an office as a pegboard system also known as? | Write it one |
A type of charge slip that uses diagnostic and procedure codes is called a? | Super bill |
All procedures that are covered by insurance are reimbursed at the same level of payment TRUE OR FALSE | FALSE |
Checks that are received by the medical facility are endorsed with a? | Restrictive endorsement |
To successfully reconcile a bank statement means? | Bank Records and medical records are in agreement |
Tool used to analyze the effect of transaction on an account? | T-account |
Financial activity of a business? | Transaction |
Amount of money not able to collect ? | Write off |
Writing a check for a future date? | Postdated |
Record of patient's transactions showing amount due is? | Accounts receivable |
Total amount of money earned in one paycheck? | Gross wages |
Minimum wages are regulated by the federal government under the? | Fair labor statement act |
Once an agreement has been made with patient to make monthly installments the regulations that apply to a written contract are known as? | Truth and lending statements |
Collection letters work best when? | Firm but positive |
When a collection agency is used to collect outstanding balances the collections takes what percentage? | 50% |
The process of determining how long specific accounts and balances have been outstanding is what? | Ageing report |
A patients who's account has been sent to collections comes into pay on account the medical assistant must? | Refer patient to collection agency |
An account is considered overdue after how many days? | Account over 30 days |
Insurance for workers injured on job? | Workers comp |
Person receiving payment? | Payee |
The petty cash account should? | Be for purchase of small items, be for dispensing small amount money, have a journal to which expenditures are made. |
If employee is paid on hourly basis pay for overtime work it is calculated at? | one and half times the employee's hourly wage for time worked over 40 hours in one work week. |
Blank endorsement means that. | The payee signs only his or her name on back of check |
When depositing currency how should cash be prepared? | All bills should be in same order, face up, and same direction |
A patient may request that he can make two or three monthly payments to settle his account what would have to be done? | Draw up an agreement |
Person paying debt? | Payer |
Amount of paycheck after deductions? | Net wages |
Washington | WA |
Montana | MT |
Maine | ME |
Maryland | MD |
Massachusetts | MA |
Michigan | MI |
Minnesota | MN |
Mississippi | MS |
Missouri | MO |
Maryland | MD |
Nebraska | NE |
Wisconsin | WI |
Alaska | AK |
Tennessee | TN |
Iowa | IA |
Illinois | IL |
Arkansas | AR |
Kentucky | KY |
Hawaii | HI |
Utah | UT |
Wyoming | WY |
Patient assessment Intervention communication | The purpose of the medical record is to provide evidence of |
Problem orientated medical records | POMR |
Subjective Objective Assessment Plan | SOAP |
Saint | If there is the abbreviation St. in front of a name how would it look for alphabetizing purpose? |
Alphabetic | The most common method of filing is |
NO | Are Patient Financial records part of their Medical record? |
Draw a line through it put new information above the old , date and sign | Corrections in the medical record are made by |
P plan -the plan of treatment | Diagnostic tests, medication and treatment to be started are documented under what letter of SOAP |
Chronological order most recent first | Documents for the medical record are stored in |
Each office visit is noted in record each no show is recorded MA s and MOAs can document in medical record | What can be documented in a medical record |
Delamare would be one word one last name no spaces | How would you use the name de la mare in alphabetic order |
used in research studies and filed by subject matter | Subject method of filing |
Units - last name first name | In the alphabetic system each name is broken down into |
Medical Record | What serves as a legal record document and states the the planning and and care that a patient received |
Source - the lab the xray the hospital | Documents in a source oriented medical records are grouped according to |
Problem | The documents in a problem orientated medical records are grouped according to |
S subjective we can not see observe symptoms | When the patient makes a statement as to how he feels (feel like nails pounding head) these a re filed under what letter in the SOAP |
H | Harris Office Supply would be filed under what Letter |
A assessment - preliminary diagnosis | In the SOAP what does the word A stand for ? |
Until the patient reaches the age of majority plus the number of years for the statue of limitations for that state | The records of patients who are minors are saved for how long? |
Out file | Used to indicate that the file has been moved |
Release form | In order for the medical office to submit forms for the patient to the insurance company a patient usually needs to sign a ? |
Cross reference | |
Lee Wong - Wong Lee | When there is confusion about a patients name (Lee Wong) the procedure is to use? |
Reduce risk of miss filing | One of the advantages of color coding is to ? |
No, doctor owns the record patient owns information that's in it | Does the doctor own the medical record and all its contents? |
Medical offices and hospitals | Source oriented medical records are used primarily by |
Problem orientated medical record | POMR |
Data base- problem list - treatment plan-progress notes | Four major parts of the problem orientated medical record POMR |
Objective - information that can be observed or seen -rash cut blister | In the term SOAP the O stands for |
Yes - its important that every one knows the color code system | Should everyone in office know the office color code system |
First name | Second unit in alphabetical filing |
Vandam make it one word prefix is part of last name | How would you use the last name van dam in alphabetic filing van is the prefix |
Assessment - impressions that doctor has about cause of patients symptoms | The letter A in SOAP stands for? |
Plan - plan for patients treatment | P in the word SOAP stands for |
Tickler file -tickles the memory about upcoming events-reminder | Files that should be organized and checked frequently |
Information provided by patient -how they feel | Using the letter in S in SOAP pertains to |
the telephone is one of the most important means of the medical office, when answering medical assistant should be | be courteous and display a positive attitude |
the patient who has to wait more then 15 to 20 minutes after his appointment all following except | b. competent and caring |
Initial information is entered into a spiral bound appointment book should be | written in pencil |
the most important piece of information a medical assistant needs when a patient calls to schedule an appointment for follow up | how much time is needed for visit |
when answer call the first thing you should do | find out who the caller is |
there are certain calls a medical assistant can handle the determination of which call will go to physician | screening |
purpose of screening calls is | find out how urgent call is |
the most important piece of information needed to schedule an out patient test | insurance information |
if an unscheduled patient should show up at office with an emergencypatient is what | seen by physician immediately ahead of other patients waiting |
when a patient cancels an appointment or does not show up the next course ofaction would be | call patient to reschedule document missed appointment in patient records |
manual scheduling of appointments uses a what | spiral bound appointment book |
Telephone courtesy includes all of the following except | put caller on hold automatically |
stream scheduling | allot specific time to patients |
open office hours | A. more flexibility C. lengthy waits |
the system that schedules 3 0r 4 patients every hour then seen in order the arrive at office | wave |
methodology of scheduling patients with the same kind of problems or conditions on certain days | cluster |
setting up matrix in scheduling book means what | blocks out time physician is not in the office and does not take patients |
established patients include | those who are currently under treatment |
person seen within the last three years | established patient |
matrix | should be written in red ink |
mailing method to prove an item was mailed and received | certified mail |
situation were a delay in treatment could be life threatening | emergency |
mailing method used when contents have a monetary value | Registered mail |
scheduling more then one patient for the same time slot | double booking |
written impressions of patients condition | progress notes |
lengthy document used for publication | manuscript |
medical report written by specialist after seeing a patient | consultation report |
written form of communication | memo |
Created by:
cma100
Popular Medical sets