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MOPS Scheduling Unit Test

Quiz yourself by thinking what should be in each of the black spaces below before clicking on it to display the answer.
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Question
Answer
What is the most important information to have when scheduling appointments?   show
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show Name, Phone number, insurance information, reason for visit  
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Name three systems for office appointments and briefly explain each   show
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List three ways to remind patients about a scheduled appointment   show
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show Emergencies and new patients  
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List three factors taken into consideration when scheduling appointments   show
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show Needs to open flat, be proper size for office desk, needs to have room for all patient information  
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show Advanced preparation,blocking out times the Doctor is available  
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show Doctors preference- their break- usually 10 to 15 min  
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show Groups same types of appointments on certain days.  
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Name two things that would be helpful to a patient who needs to schedule a series of appointments   show
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show To make the best use of effective time management  
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show 1. Best use of the staffs time 2. Allows for emergencies  
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What is the most important thing to remember when keeping an appointment book   show
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show Give them the last appointment of the day. Call them to remind them  
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show 1. Save on time consuming phone calls. 2. Prevent errors  
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show The Doctor  
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show Prioritizing patients based on their medical needs  
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Define double booking   show
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Define wave scheduling   show
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show When two patients are scheduled on the hour and one on the half hour  
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show No appointment- Seen on order of arrival  
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Define flexible hours scheduling   show
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How long are new patient appointments   show
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show 15 minutes  
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How long are all other appointments?   show
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Created by: lecopple1
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