MOPS Scheduling Unit Test
Quiz yourself by thinking what should be in
each of the black spaces below before clicking
on it to display the answer.
Help!
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What is the most important information to have when scheduling appointments? | show 🗑
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show | Name, Phone number, insurance information, reason for visit
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Name three systems for office appointments and briefly explain each | show 🗑
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List three ways to remind patients about a scheduled appointment | show 🗑
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show | Emergencies and new patients
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List three factors taken into consideration when scheduling appointments | show 🗑
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show | Needs to open flat, be proper size for office desk, needs to have room for all patient information
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show | Advanced preparation,blocking out times the Doctor is available
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show | Doctors preference- their break- usually 10 to 15 min
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show | Groups same types of appointments on certain days.
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Name two things that would be helpful to a patient who needs to schedule a series of appointments | show 🗑
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show | To make the best use of effective time management
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show | 1. Best use of the staffs time
2. Allows for emergencies
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What is the most important thing to remember when keeping an appointment book | show 🗑
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show | Give them the last appointment of the day.
Call them to remind them
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show | 1. Save on time consuming phone calls.
2. Prevent errors
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show | The Doctor
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show | Prioritizing patients based on their medical needs
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Define double booking | show 🗑
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Define wave scheduling | show 🗑
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show | When two patients are scheduled on the hour and one on the half hour
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show | No appointment- Seen on order of arrival
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Define flexible hours scheduling | show 🗑
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How long are new patient appointments | show 🗑
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show | 15 minutes
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How long are all other appointments? | show 🗑
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Created by:
lecopple1
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