MOPS Scheduling Unit Test
Help!
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| What is the most important information to have when scheduling appointments? | show 🗑
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| show | Name, Phone number, insurance information, reason for visit
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| show | 1. Scheduled Appointments- Most effective
2. Flexible hours- different hours/ Different days
3. Open scheduling- no appointment/ walk in
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| show | 1. call day before
2.appointment card
3.post card
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| show | Emergencies and new patients
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| show | 1. Doctors preference
2. Availability of equipment
3. Patients Needs
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| Describe what to look for when selecting and appointment book | show 🗑
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| Explain "establishing the matrix" | show 🗑
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| Describe "buffer time" | show 🗑
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| Explain group/cluster scheduling | show 🗑
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| Name two things that would be helpful to a patient who needs to schedule a series of appointments | show 🗑
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| What is the main purpose of appointment scheduling | show 🗑
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| show | 1. Best use of the staffs time
2. Allows for emergencies
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| show | Its a legal document
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| What is the best way to schedule appointments for a patient who is habitually late for their appointment | show 🗑
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| Give two reasons why the use of appointment cards avoid misunderstandings | show 🗑
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| Who will ultimately determine whether a patients symptoms constitute an emergency | show 🗑
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| Define "Triage" | show 🗑
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| Define double booking | show 🗑
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| Define wave scheduling | show 🗑
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| show | When two patients are scheduled on the hour and one on the half hour
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| show | No appointment- Seen on order of arrival
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| Define flexible hours scheduling | show 🗑
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| show | One Hour
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| show | 15 minutes
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| show | 30 minutes
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Created by:
lecopple1
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