Phlebotomy Essentials book-PHB160 chapter 1 test
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| What is the Latin word for Phlebotomy meaning "vein cutting"? | Venesection
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| Who were the first "phlebotomists" in practice, who used ceramic bleeding bowls? | barber surgeons
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| What two methods of phlebotomy are used today? | Capillary puncture and Venipuncture
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| This tool used for cutting the vein during venesection was also known as a fleam. | A lancet
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| Which worm was used in more localized bloodletting? | A Leech
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| ______ involved the application of a heated suction apparatus, called "the cup", to the skin to draw the blood to the surface. | cupping
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| Which is NOT a certification agency: AMT, ACA, ASCP, NCPT, NHA? | NCPT is the title awarded by the National Center for Competency Testing (NCCT)
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| Personal behaviors, which include selfconfidence, integrity, Compassion, selfmotivation, dependability, and ethical behavior, is described as: | professionalism
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| The right to know what treatment they can expect, who will be treatig them, the right to refuse treatment, and the right to confidentiality are all part of: | patient bill of rights
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| HIPAA | Health Insurance Portability and Accountability Act of 1996
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| PHI | Protected Health information
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| biases or personalized filters that are major obstructions to verbal communication are: | communication barriers
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| This means taking positive steps through feedback to ensure the listener is interpreting what the speaker is saying as intended. | Active Listening
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| The study of non-verbal communication | kinesics
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| The study of an individual's concept and use of space | proxemics
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| A federal and state program that provides medical assistance for low-income Americans | Medicaid
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| Federaly funded program that provides healthcare to people over the age of 65 and to the disabled. | Medicare
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| AHCCCS | Arizona Healthcare Cost Containment system
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| Good grooming, personal hygiene, and health habits help a phlebotomist make a good: | first impression
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| PPE | Personal Protective Equipment
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| APC | Ambulatory Patient Classification
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| Case manager | The person who coordinates medical services on behalf of a patient
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| certification | Evidence that an individual has mastered fundamental competencies in a particular technical area
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| CLIA '88 | Clinical Laboratory improvement Amendments of 1988
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| CMS | Center for Medicare and medicaid Services
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| CPT | Current Procedural Terminology Codes
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| Exsanguinate | To remove all blood
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| HMOs | Health Maintenance Organizations
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| ICD-9-CM | international Classification of Diseases, 9th revision, Clinical modification
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| IDS | integrated healthcare delivery system
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| kinesic slip | when the verbal and nonverbal messages do not match
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| MCOs | Managed Care Organizations
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| MLS | Medical laboratory Scientist
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| PHS | Public Health Service
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| Phlebotomy | Incision into the vein for the purpose of drawing blood
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| polycythemia | A disorder involving over-production of red blood cells
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| PPOs | Preferred provider Organizations
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| primary care | Care by general physician who assumes ongoing responsibilty for maintaining his or her patient's health
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| reference laboratories | large independent laboratories that receive and test specimens from many different facilities
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| secondary care | care by a physician (specialist) who can perform out-of-the-ordinary procedures in out-patient facilities
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| tertiary care | highly complex care and therapy services from practitioners in a hospital or overnight facility
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| third-party payer | An insurance company or government program that pays for healthcare services on behalf of a patient
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| physicians, priests, and chaplains | have the right to privacy with a patient. if it is a timed or STAT request, ask permission to collect specimen.
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| Acute care | hospital stay of 30 days or less
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| Long term care | hospital stays of longer than 30 days
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| Ambulatory Care | Emergency Rooms in hospitals, and urgent care facilities
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| Home Health Services | Health services rendered in a patient's home rather then at a health facility
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| Which two major areas comprise the Department of Clinical Laboratory medicine? | Clinical(blood and tissues) and Anatomic Pathology (autopsies and cytology)
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| This person oversees administrative and technical services | Lab manager
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| A pathologist with extensive education in pathology | Laboratory Director
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| MT | Medical Technologist
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| phlebotomist | Collects blood specimens from adults, children, and babies using appropriate technique and equipment.
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| Before putting someone on hold: | Check for an emergency
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| Answer the phone by stating your: | name and department
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| When transferring a call, make sure to: | give the caller the number you are transferring them to, unless it is a protected number
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| HHS | Department of Health and human Services
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| payments to the provider by the patient are known as: | direct pay, self pay, and out-of-pocket pay
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| ICD-10-PCS | International Classification of Diseases-Tenth Revision, Procedural Coding System
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| A generic term for a payment system that attempts to manage cost, quality, and access to healthcare by: detecting illnesses early, putting into practive financial incentives for providers, offering patient education, and encouraging healthy lifestyles | Managed Care
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| this term can be applied to any healthcare facility that has these four main characteristics: permanent inpatient beds, 24-hour nursing service, Therapeutic and diagnostic services, and Organized medical staff. | Hospital Organization
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| A general physician who assumes the care (admission and ongoing treatment) of inpatients in the place of a primary care physician | hospitalist
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| performs laboratory tests that identify diseases associated with blood and blood-forming tissues. | hematology
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| CBC | complete blood count
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| the study of the ability of blood to form and dissolve clots | coagulation
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| Te two most common coagulation tests are: | prothrombin time (PT) and the activated partial thromboplastin time (APTT)
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| department that performs most laboratory tests and often has subsections such as toxicology and radioimmunoassay. | Chemistry
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| the study of serum | serology
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| these tests deal with the body's response to the presence of bacterial, viral, fungal, or parasitic diseases stimulating antigen-antibody reactions | serology tests
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| This test uses chemical reagent strips and screens for substances such as sugar and protein. The physical examination assesses color, clarity, and specific gravity. | Urinalysis
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| this department analyzes body fluids and tissues for the presence of microogranisms, primarily by means of culture and sensitivity testing | Microbiology
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| C | culture and sensitivity
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| Bacteriology, parasitology, virology, and mycology are examples of what? | the subsections of Microbiology
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| which department of the lab prepares blood products to be used for patient transfusions? | Blood bank
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| What is the transfusion where a patient wishes to donate their own blood called? | An Autologous Transfusion
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| the study of the microscopic structure of tissues | histology
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| the study of the microscopic structure of cells. The most common test for this department is the PAP Smear. | cytology
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| In this section, samples are examined for chromosonal deficiencies that relate to genetic disease | cytogenetics
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