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PHB essentials- CH1

Phlebotomy Essentials book-PHB160 chapter 1 test

What is the Latin word for Phlebotomy meaning "vein cutting"? Venesection
Who were the first "phlebotomists" in practice, who used ceramic bleeding bowls? barber surgeons
What two methods of phlebotomy are used today? Capillary puncture and Venipuncture
This tool used for cutting the vein during venesection was also known as a fleam. A lancet
Which worm was used in more localized bloodletting? A Leech
______ involved the application of a heated suction apparatus, called "the cup", to the skin to draw the blood to the surface. cupping
Which is NOT a certification agency: AMT, ACA, ASCP, NCPT, NHA? NCPT is the title awarded by the National Center for Competency Testing (NCCT)
Personal behaviors, which include selfconfidence, integrity, Compassion, selfmotivation, dependability, and ethical behavior, is described as: professionalism
The right to know what treatment they can expect, who will be treatig them, the right to refuse treatment, and the right to confidentiality are all part of: patient bill of rights
HIPAA Health Insurance Portability and Accountability Act of 1996
PHI Protected Health information
biases or personalized filters that are major obstructions to verbal communication are: communication barriers
This means taking positive steps through feedback to ensure the listener is interpreting what the speaker is saying as intended. Active Listening
The study of non-verbal communication kinesics
The study of an individual's concept and use of space proxemics
A federal and state program that provides medical assistance for low-income Americans Medicaid
Federaly funded program that provides healthcare to people over the age of 65 and to the disabled. Medicare
AHCCCS Arizona Healthcare Cost Containment system
Good grooming, personal hygiene, and health habits help a phlebotomist make a good: first impression
PPE Personal Protective Equipment
APC Ambulatory Patient Classification
Case manager The person who coordinates medical services on behalf of a patient
certification Evidence that an individual has mastered fundamental competencies in a particular technical area
CLIA '88 Clinical Laboratory improvement Amendments of 1988
CMS Center for Medicare and medicaid Services
CPT Current Procedural Terminology Codes
Exsanguinate To remove all blood
HMOs Health Maintenance Organizations
ICD-9-CM international Classification of Diseases, 9th revision, Clinical modification
IDS integrated healthcare delivery system
kinesic slip when the verbal and nonverbal messages do not match
MCOs Managed Care Organizations
MLS Medical laboratory Scientist
PHS Public Health Service
Phlebotomy Incision into the vein for the purpose of drawing blood
polycythemia A disorder involving over-production of red blood cells
PPOs Preferred provider Organizations
primary care Care by general physician who assumes ongoing responsibilty for maintaining his or her patient's health
reference laboratories large independent laboratories that receive and test specimens from many different facilities
secondary care care by a physician (specialist) who can perform out-of-the-ordinary procedures in out-patient facilities
tertiary care highly complex care and therapy services from practitioners in a hospital or overnight facility
third-party payer An insurance company or government program that pays for healthcare services on behalf of a patient
physicians, priests, and chaplains have the right to privacy with a patient. if it is a timed or STAT request, ask permission to collect specimen.
Acute care hospital stay of 30 days or less
Long term care hospital stays of longer than 30 days
Ambulatory Care Emergency Rooms in hospitals, and urgent care facilities
Home Health Services Health services rendered in a patient's home rather then at a health facility
Which two major areas comprise the Department of Clinical Laboratory medicine? Clinical(blood and tissues) and Anatomic Pathology (autopsies and cytology)
This person oversees administrative and technical services Lab manager
A pathologist with extensive education in pathology Laboratory Director
MT Medical Technologist
phlebotomist Collects blood specimens from adults, children, and babies using appropriate technique and equipment.
Before putting someone on hold: Check for an emergency
Answer the phone by stating your: name and department
When transferring a call, make sure to: give the caller the number you are transferring them to, unless it is a protected number
HHS Department of Health and human Services
payments to the provider by the patient are known as: direct pay, self pay, and out-of-pocket pay
ICD-10-PCS International Classification of Diseases-Tenth Revision, Procedural Coding System
A generic term for a payment system that attempts to manage cost, quality, and access to healthcare by: detecting illnesses early, putting into practive financial incentives for providers, offering patient education, and encouraging healthy lifestyles Managed Care
this term can be applied to any healthcare facility that has these four main characteristics: permanent inpatient beds, 24-hour nursing service, Therapeutic and diagnostic services, and Organized medical staff. Hospital Organization
A general physician who assumes the care (admission and ongoing treatment) of inpatients in the place of a primary care physician hospitalist
performs laboratory tests that identify diseases associated with blood and blood-forming tissues. hematology
CBC complete blood count
the study of the ability of blood to form and dissolve clots coagulation
Te two most common coagulation tests are: prothrombin time (PT) and the activated partial thromboplastin time (APTT)
department that performs most laboratory tests and often has subsections such as toxicology and radioimmunoassay. Chemistry
the study of serum serology
these tests deal with the body's response to the presence of bacterial, viral, fungal, or parasitic diseases stimulating antigen-antibody reactions serology tests
This test uses chemical reagent strips and screens for substances such as sugar and protein. The physical examination assesses color, clarity, and specific gravity. Urinalysis
this department analyzes body fluids and tissues for the presence of microogranisms, primarily by means of culture and sensitivity testing Microbiology
C culture and sensitivity
Bacteriology, parasitology, virology, and mycology are examples of what? the subsections of Microbiology
which department of the lab prepares blood products to be used for patient transfusions? Blood bank
What is the transfusion where a patient wishes to donate their own blood called? An Autologous Transfusion
the study of the microscopic structure of tissues histology
the study of the microscopic structure of cells. The most common test for this department is the PAP Smear. cytology
In this section, samples are examined for chromosonal deficiencies that relate to genetic disease cytogenetics
Created by: Snerfanie
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