SBGR MA 180 Week 2 Pearson's (2012 EK)
Quiz yourself by thinking what should be in
each of the black spaces below before clicking
on it to display the answer.
Help!
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| receptionist | employee that greets and assists incoming patients
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| medical emergency | patient condition that requires the immediate attention of a physician
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| collating | the collecting records, test results, and information and organizing the information
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| facsimile | fax: document electronically transmitted through phone lines
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| perception | how one understands something to be
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| sarcasm | sharp and often satirical response or utterance designed to cut or give pain
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| stereotyping | standardizing or representing an oversimplified opinion
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| apathy | absence of emotion or enthusiam
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| empathy | understanding and entering into anothers feelings
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| self-esteem | a persons overall evaluation of ones own worth
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| exemplify | serve as an example
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| feedback | transmission of information to the original source about an action, event or process
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| assessment | evaluation of achievement
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| assertive | confidentialy self-assured
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| competent | properly qualified
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| demeanor | the way a person behaves toward others
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| optimistic | having a positive outlook
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| grief | deep distress caused by bereavement, a loss or a perceived loss
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| enunciate | to utter articulate sounds
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| paraphrasing | to express an idea in different wording
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| demographic | information such as age, gender, ethnic background, education, etc.
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| overbooking | when more than one patient is scheduled in the same time slot
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| no-show | patients who do not keep their appointment and do not call to cancel it
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| gender bias | indicating either male or female by the type of language used
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| redundant | repeating the same word or information
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| active voice | the subject of the sentence performs the action
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| passive voice | the subject of the sentence receives the action
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| homophones | words that have similar pronunciations but different meanings
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| closing | refers to the courtesy words at the end of a letter such as sincerely, thank you, etc.
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| reference initials | shows the initials of the person who typed the letter
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| proofreading | checking for errors in content and typing
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| thesaurus | provides a similar meaning for words
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| electronic mail communication
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Review the information in the table. When you are ready to quiz yourself you can hide individual columns or the entire table. Then you can click on the empty cells to reveal the answer. Try to recall what will be displayed before clicking the empty cell.
To hide a column, click on the column name.
To hide the entire table, click on the "Hide All" button.
You may also shuffle the rows of the table by clicking on the "Shuffle" button.
Or sort by any of the columns using the down arrow next to any column heading.
If you know all the data on any row, you can temporarily remove it by tapping the trash can to the right of the row.
To hide a column, click on the column name.
To hide the entire table, click on the "Hide All" button.
You may also shuffle the rows of the table by clicking on the "Shuffle" button.
Or sort by any of the columns using the down arrow next to any column heading.
If you know all the data on any row, you can temporarily remove it by tapping the trash can to the right of the row.
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Created by:
SBGrandRapids
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