Ch 1 Review
Quiz yourself by thinking what should be in
each of the black spaces below before clicking
on it to display the answer.
Help!
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| 1 of 5 patient's bill of rights | Human dignity
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| 2 of 5 patient's bill of rights | Privacy
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| 3 of 5 patient's bill of rights | Confidentiality
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| 4 of 5 patient's bill of rights | Informed consent
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| 5 of 5 patient's bill of rights | Refusal of treatment
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| According to the patient's bill of rights, a person can expect ______________. | Reasonable continuity of care
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| Explanation of the bill is _______________. | A patient's right
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| It is a patient's right to have the hospital's _________ and _________ explained. | Rules and Regulations
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| Why is patient confidentiality so important? | A patient will be more inclined to be open with medical information if they feel safe and comfortable with the treatment and knowing their information is safe and secure.
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| Taking a person's blood with out their consent is called? | Battery
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| Battery is defined as: | Intentionally touching a person without authorization to do so.
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| Credibility goes hand in hand with: | Integrity, trustworthiness, honesty
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| An ethical theory based on moral obligation or commitment to others is__________. | Deonotology
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| An ethical theory that considers self-interest the goal of human action is ___________. | Egoism
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| The monitoring of patterns and trends in the health care environment to assure the safety of client's and employees is called? | Risk Management
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| An ethical theory based on the assumption that the least advantaged are the norm, with income, liberty, opportunity, and self-respect distributed equally is called. | Social Contract
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| An ethical theory that determines right or good based on an action's consequences. | Teleology
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| Values are considered__________. | strongly held personal and professional beliefs about worth and importance
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| Drawing blood from a vein is called? | Venipuncture
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| Drawing blood from an artery is called? | Arterial puncture
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| Obtaining blood from a capillary bed is called? | Capillary puncture
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| __________ is credited with the discovery of the circulatory system. | William Harvey
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| List 5 qualities of a Phlebotomist. | Knowledgeable, compassionate, patient, friendly, good listener.
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| List examples of efficiency. | Careful attention to identifying the patient, labeling of the specimen, collecting the correct type and volume of specimen.
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| The philosophical study that examines values, actions, and choices to determine right and wrong is called. | Ethics
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| Values may reflect ___________ and __________ feelings. | Positive/negative
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| According to this ethical theory, benefits and burdens should be distributed equally throughout society. | Obligationism
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| The main purpose of ____________ is to encourage communication at an intimate level between a professional and a customer. | Confidentiality
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| T/F - A customer may legally refuse treatment. | True
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| T/F - A Phlebotomist may draw a patient's blood even if they don't want it drawn. | False
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| The two primary job duties of a laboratory phlebotomist are: | Collection of blood, urine, and throat cultures for laboratory testing and providing excellent customer service to the patient, family members, co-workers, and anyone they come in contact with in the workplace.
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| A phlebotomist collects blood samples by three techniques: | Venipuncture, Arterial puncture, Capillary puncture
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| A bill of rights for patients is designed to protect such rights as: | Privacy, confidentiality, and refusal of treatment
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| __________ is a system that examines values, actions, and choices to determine right and wrong | Ethics
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| Risk Management or Quality Improvement is _________ | a method of monitoring the quality of patient care.
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