[MO1] Scheduling Appointments and Receiving Patients
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| audit trail | a record of transaction that identifies by what person or persons and at what time and day an electronic record was accessed.
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| clustering | scheduling patients for specific types of visits or procedures at a specific time.
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| double-booking | the same appointment time is given to two or more patients
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| encounter forms | a record of information obtained during a health care visit.
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| flex time | the practice of permitting work hours within a range of time
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| matrix | a format for establishing a time scheduled for appointments
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| modified wave | scheduled the same as wave but with the exception of scheduling patient in the last 30 minutes at 10-20 minute intervals.
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| obliterated | to blot out; leave no trace; destroy
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| open hours | patient sign in upon arrival and are seen by the provider in that order.
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| no-shows | a visit in which a patient fails to present for examination without giving the provider advance notice
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| real time adjudication (RTA) | the immediate and complete adjudication of a health care claim upon receipt by the payer from a provider
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| referral | sending a patient to a provider of a different specialty for treatment beyond the scope of practice for the initial practitioner
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| single-booking | a method of scheduling in which only one patient is assigned to one block of time in a visit schedule
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| streaming | appointments are scheduled for a particular amount of time based on patient need.
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| unstructured | without specific arrangement
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| utilization | to use or make use of
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| wave | patient are scheduled during the first 30 minutes of each hour, leaving the last 30 minutes for same-day appointments
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Created by:
MaesterRay
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