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Blesi8e Ch25 Terms
[MO1] Scheduling Appointments and Receiving Patients
| Term | Definition |
|---|---|
| audit trail | a record of transaction that identifies by what person or persons and at what time and day an electronic record was accessed. |
| clustering | scheduling patients for specific types of visits or procedures at a specific time. |
| double-booking | the same appointment time is given to two or more patients |
| encounter forms | a record of information obtained during a health care visit. |
| flex time | the practice of permitting work hours within a range of time |
| matrix | a format for establishing a time scheduled for appointments |
| modified wave | scheduled the same as wave but with the exception of scheduling patient in the last 30 minutes at 10-20 minute intervals. |
| obliterated | to blot out; leave no trace; destroy |
| open hours | patient sign in upon arrival and are seen by the provider in that order. |
| no-shows | a visit in which a patient fails to present for examination without giving the provider advance notice |
| real time adjudication (RTA) | the immediate and complete adjudication of a health care claim upon receipt by the payer from a provider |
| referral | sending a patient to a provider of a different specialty for treatment beyond the scope of practice for the initial practitioner |
| single-booking | a method of scheduling in which only one patient is assigned to one block of time in a visit schedule |
| streaming | appointments are scheduled for a particular amount of time based on patient need. |
| unstructured | without specific arrangement |
| utilization | to use or make use of |
| wave | patient are scheduled during the first 30 minutes of each hour, leaving the last 30 minutes for same-day appointments |