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Phlebotomy Ch. 13

Ch. 13 key terms

QuestionAnswer
Recording of pertinent information such as test results, quality control, and observations Documentation
Processes that occur during testing of a sample Examination variable
Detailed report of a condition that affected patient care or worker safety, documenting the incident and actions taken Incident report
management system focusing on elimination of waste lean
Processes that affect the reporting and interpretation of test results Posteamination variable
Processes that occur before collection of a sample Preexamination varialbe
Detailed documentation of procedures and methods used in performing tests Procedure manual
method used to quarantee quality patient care Quality assessment
Porcedures to monitor each phase of testing Quality indicator
A plan to ensure quality results, staff competence, and organizational effciency Quality management
A document containing information needed to perform quality laboratory work Quality system essentials
A statistical method to reduce variables and decrease errors Six sigma
measurable condition used to evaluate the quality of patient care or laboratory specimens Variable
Created by: theboger03
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