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ScriptCounseling
UB PHM 315 Counseling Rubric
| Question | Answer |
|---|---|
| Greet and Identify Self | :) |
| Identify purpose of pharmacist- patient interaction | I'm going to counsel you on your medication. Everything is confidential |
| Verify name and one other identifier | address, birthday |
| Drug allergies/ intolerance | foods/dyes |
| 1) What did the doctor tell you this was for? | open ended! |
| Verify name of drug | brand, pronuciation |
| Verify strength of drug | make sure it makes sense |
| Verify Purpose of Drug | what it is for, how it works |
| 2) How did the Doctor Tell you to Take this? | open ended? |
| When and How to take the drug | refer to script, be specific with route |
| dose of drug | normal, adult, child, elderly |
| Duration of therapy | lifetime for chronic conditions |
| Refill Info | on script |
| Missed Dose | do not double up, take as soon as you remember if it is not close to the time for the next dose |
| Proper Storage | Out of Reach of Children. Room temp vs refrigerate. Cool, dry place. Cap tightly |
| 3.) What Did the Doctor Tell You to Expect? | Open Ended |
| Beneficial Effects of the Drug | ... |
| How to tell the medication is working/ How efficacy will be monitored | ... |
| Overview of Potential Side Effects | ... |
| Strategies for avoidance and/or management of side effects | take with food for nausea/vomiting |
| Monitoring parameters of safety/toxicity | .. |
| Verify patient understanding via feedback of 1-3 | ... |
| Appropriate closure | Questions? Call if..? |