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Quiz of NAD/RID Code of Professional Conduct

Conduct 3.8 Avoid actual or perceived conflicts of interest that might cause harm or interfere with the effectiveness of interpreter services.
Respect for Consumers 4.4 Facilitate communication access and equality, and support the full interaction and independence of consumers.
Respect for Colleagues 5.4 Assist and encourage colleagues by sharing information and serving as mentors when appropriate.
Business Practices 6.6 Refrain from harassment or coercion before, during or after the provision of interpreting services.
Professional Development 7.1 Increase knowledge and strengthen skills through activities such as: pursuing higher education, attending workshops and conferences, seeking mentoring and supervision opportunities; participation in community events; and engaging in independent studies.
Confidentiality 1.1 Share assignment-related information only on a confidential and "as-needed" basis, i.e. supervisors, interpreter team members, members of the educational team, hiring entities).
Conduct 3.2 Decline assignments or withdraw from the interpreting profession when not competent due to physical, mental or emotional factors.
Business Practices 6.7 Render pro bono services in a fair and reasonable manner.
Business Practices 6.3 Promote conditions that are conductive to effective communication, inform the parties involved if such conditions do not exist, and seek appropriate remedies.
Respect for Colleagues 5.5 Obtain the consent of colleagues before bringing an intern to an assignment.
Professionalism 2.5 Refrain from providing counsel, advise or personal opinion.
Professional Development 7.2 Keep abreast of laws, policies, rules and regulations that affect the profession.
Respect for Colleagues 5.1 Maintain civility toward colleagues, interns, and students.
Conduct 3.5 Conduct and present themselves in an unobtrusive manner and exercise care in choice of attire.
Professionalism 2.4 Request support, i.e CDI, team members) when needed to fully convey the message or to address exceptional communication challenges (eg. cognitive disabilities, foreign sign langue, emerging language ability, or lack of formal instruction or language).
Professionalism 2.1 Provide service delivery regardless of race, color, national origin, gender, religion, age, disability, sexual orientation, or any other factor.
Conduct 3.4 Comply with established workplace codes of conduct, notify appropriate personnel if there is a conflict with this CPC, and actively seek resolution where warranted.
Business Practices 6.4 Inform appropriate parties in a timely manner when delayed or unable to fulfill assignments.
Respect for Consumers 4.1 Consider consumer requests or needs regarding language preferences, and render the message accordingly (interpreted or transliterated).
Conduct 3.3 Avoid performing dual or confliction roles in interdisciplinary (e.g. educational or mental health teams) or other settings.
Conduct 3.1 Consult with appropriate persons regarding the interpreting situation to determine issues such as placement and adaptations necessary to interpret effectively.
Respect for Colleagues 5.2 Work cooperatively with team through consultation before assignments regarding logistics, providing professional and courteous assistance when asked and monitoring the accuracy of the message while functioning in the role of the support interpreter.
Business Practices 6.5 Reserve the option to decline or discontinue assignments if working conditions are not safe, healthy, or conductive to interpreting.
Conduct 3.1 Refrain from using confidential interpreted information for the benefit of personal or professional affiliations or entities.
Respect for Consumers 4.2 Approach consumers with a professional demeanor at all times.
Respect for Consumers 4.3 Obtain the consent of consumers before bringing an intern to an assignment.
Business Practices 6.1 Accurately represent qualifications, such as certification, educational background, and experience, and provide documentations when requested.
Confidentiality 1.2 Manage data, invoices, records, or other situational or consumer-specific information in a manner consistent with maintaining consumer confidentiality (e.g., shredding, locked files)
Professionalism 2.3 Render the message faithfully by conveying the content and spirit of what is being communicated, using language most readily understood by consumers, and correcting errors discreetly and expeditiously.
Business Practices 6.2 Honor professional commitments and terminate assignments only when fair and justifiable grounds exist.
Professionalism 2.2 Assess consumer needs and the interpreting situation before and during the assignment and make adjustments as needed.
Conduct 3.6 Refrain from the use of mind-altering substances before or during the performance of duties.
Conduct 3.7 Disclose to parties involved any actual or perceived conflicts of interest.
Respect for Colleagues 5.3 Approach colleagues privately to discuss and resolve breaches of ethical or professional conduct through standard conflict resolution methods; file a formal grievance only after such attempts have been unsuccessful or the breaches are harmful or habitual.
Confidentiality 1.3 Inform consumers when federal or state mandates require disclosure of confidential information.
Professionalism 2.6 Judiciously provide information or referral regarding available interpreting or community resources without infringing upon consumers’ rights.
Business Practices 6.8 Charge fair and reasonable fees for the performance of interpreting services and arrange payment in a professional and judicious manner.
Conduct 3.9 Refrain from using confidential interpreted information for personal, monetary or professional gain.
Created by: Swtstems