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MA CH03 H1E

TermDefinition
communication the process of exchanging information with others by sending and receiving messages.
verbal communication communication involving the use of spoken or written words or sounds.
nonverbal communication communication without words.
cliché a phrase that is used over and over again and does not really mean anything.
diversity a term used to describe the variety found among people.
bias a judgmental response, which may be positive or negative, based on assumptions or personal beliefs; may be unconscious.
race grouping of people based on physical characteristics shared by those with a common ancestry.
ethnicity one aspect of a person’s identity, often reflecting a combination of race, culture, nationality, language, and other factors.
culture a system of learned beliefs and behaviors practiced by a group of people.
gender identity deeply felt sense of one’s gender.
sexual orientation a person’s physical, emotional, and/or romantic attraction to another person.
gay having physical, emotional, and/or romantic attraction for people of the same sex.
lesbian a woman whose physical, emotional, and/or romantic attraction is for other women.
straight word to describe a person whose physical, emotional, and/or romantic attraction is for people of the opposite sex.
bisexual having physical, emotional, and/or romantic attraction for people of the same gender or a different gender.
pansexual having physical, emotional, and/or romantic attraction for another person of any sex or gender identity.
asexual relating to emotional or romantic partners in a nonsexual way.
population in health care, a particular group of patients (e.g., geriatric patients).
objective information information based on what a person sees, hears, touches, or smells; also called signs.
subjective information information that a person cannot or did not observe, but is based on something reported to the person; also called symptoms.
Created by: cvis
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