click below
click below
Normal Size Small Size show me how
6 & 7
med149
| what are the 4 C's of malpractice prevention | caring, communication, competence, charting |
| caring | show interest in the patients condition and report all comments to physicians. |
| communication | communicated clearly, respectfully, and accuratly |
| competence | maintain and constantly update your knowledge and skills |
| charting | written documentation, is legal proof. document all patient care thoroughly and accuretly. |
| quality of care/quality assurance | a program of measures taken by health care providers and practitioners to uphold the quality of patient care |
| why do patients sue | incorrect treatment/diagnosis, abnormal injury or treatment during surgery, given wrong medication, not given correct after-care instructions, no informed consent. |
| what is professional liability insurance | cost for defending a medical malpractice lawsuit can be high, liability insurance may be purchased to cover the cost up to the limits of the policy. |
| effective ways to communicate with patients | set aside time of day to call back patients, thoroughly explain illnesses and treatment options, refrain from overlt optimistic statements. |
| what types of defense may be used in medical malpractice lawsuit | technical defense, true emergency existed, |
| what purpose does risk management serve | taking the steps to minimize danger, hazards, and liability. |
| what are the 5 C's of entries in medical records | Concise(straight to the point) complete and objective, clear and legibly written, correct, chronologically ordered. |
| list the steps of accepted manner for correcting errors in a paper medical record | draw a line through incorrect info, write in correct info, sign or initial, date, and time entry, if possible have a witness also sign |
| who owns a persons medical records | records themself are owned by the facility that created them, the patient owns the information they contain. |
| routine reasons in which medical records are released | insurance claims, transfer to another physician, use in a court of law |
| what information does the patient need to give informed consent | proposed modes of treatment, why the treatment is necessary, risks involved, available alternatives, risk of alternatives, risk involved if treatment is refused |
| who cannot give informed consent | persons who speak fpreign language |
| when do good Samaritan laws protect health care practitioners who stop to help in emergencies | good faith, within the scope of their training and knowledge, due care under the circumstances, do not bill for their services. |
| benefits of health information technology | track data over time, easily identify which patients are due for preventive screenings or check-ups, monitor and improve overall quality of care within the practice. |