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MAA Study Guide

Chapter 9

QuestionAnswer 1 Answer 2Answer 3
Both the cable and DSL connection require your computer to have... an Ethernet port or an Ethernet interface card
External hard drives have to be stored where? a location away from the office.
The 2 types of internet connections to download large files Cable connection DSL
What is a virus? A dangerous invader that enters your computer through some source and can destroy your files, software programs, and possibly even the hard drive.
When an e-mail is received from a patient or another sender about a patient, the message should be... recorded in the patient record and then deleted from the computer.
Encryption process of scrambling messages so that they cannot be read until they reach the recipient.
Flag messages of what importance? high
What type of messages should you flag? messages that warrant immediate response or attention
Beware of phrases like... breakthrough medical miracle secret formula
Avoid sites that advertise that they have cured a disease
Use caution when you see what phrase? ancient remedy
Use caution when you find a site that will treat a whole list of disease with... the same treatment
Do not believe every testimonial that you read
Use caution when the treatment can.. only be bought here
If a site suggests that you not tell your doctor about it what should you do? Stay away from it
You can send complaints to who about sites that provide information that is misleading and wrong? the federal trade commission at www.ftc.gov
Do not learn what type of skills from the internet? lifesaving skills
If you are unable to access a site, what do you eliminate? the letters and symbols after the slash (/)
A literary search involves finding journal articles that present new facts or data about a given topic
To sort through and clarify some information about insurance, your first stop should be? the patients insurance company
VIPPS Verified Internet Pharmacy Practice sites
If patients want to purchase prescriptions online, advise them to use what type of sites? sites certified by the Verified Internet Pharmacy Practice sites (VIPPS).
Patients may choose to create their own “medical records” and store personal health information on sites. A more secure way to keep this information is to... download medical record forms, complete the printed copy, and store them safely.
An intranet a private network of computers that share data
Intranets are also called? internal webs
Where are intranets used? in large multiphysician practices
The ability of a prescriber to write and transmit prescriptions electronically is known as... e-prescribing
What does e-prescribing allow? prescriptions to be transmitted directly to a patient’s pharmacy.
How can software be helpful in the office? You can adjust staff scheduling needs, with more help the busiest hours or days and less staff on slower days
What will transcription systems help you do? transcribe various medical reports quickly and effectively.
Where would you find transcription systems in most physicians’ offices
New employees must be issued... their own passwords
When leaving a computer with patient information, what do you do? Lock the file exit the file
Do all employees need access to sensitive patient information? no
What is a program that should have individual passwords? Ones with laboratory results
Never use another person's password to get patient information unless... instructed to do so by a supervisor.
E-mails should be read only by... he person to whom they were sent
Is it appropriate to access your personal e-mail at work and surf the web for personal use? no
Created by: user-1998683
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