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CMAA Vocab
| Term | Definition |
|---|---|
| Comprehensive Visit | -New/Established Patient -Specific Complaint at the Highest Coding Level -Multiple Complaints -Injuries -Worsening Chronic Conditions TIMEFRAME: 60 minutes |
| Complete Annual Physical Exam | Thorough Review of Body Systems Including Preventative Care and Screenings -TIMEFRAME: 60 Minutes |
| Established/Follow-Up Visit | -Received services from the same provider or same group (and the same specialty) within three years -Includes Known Conditions -TIMEFRAME: 15 Minutes |
| New Patient Visit | Has not received services from the provider or group within the last 3 years -TIMEFRAME: 60 minutes |
| Urgent Appointment | Medically Necessary within 24 hours -TIMEFRAME: 20 minutes |
| Scheduling Methods | Block Scheduling, Double-Booking Scheduling, Open-Booking Scheduling, Modified Wave Scheduling, Time-Specified Scheduling, Wave Scheduling |
| Telehealth Requirements | Stable internet connection, electronic device, private area |
| Non Patient Related Appointment with Other Entities | -Depositions -Sale Representatives -Staff Meetings -Training TIMEFRAME: 30 minutes |
| Block Scheduling | Grouping similar patient conditions at specific times |
| Double-Booking | A type of scheduling in which two or more patients are scheduled the same time slot |
| Eligibility | Meeting the stipulated requirements to participate in the health care plan |
| Established Patients | Received same provider services within the last 3 years |
| Interval | A period of time between appointments |
| Matrix | A matrix is the designated timeframe for appointments based on the method of appointment duration |
| Modified Wave Scheduling | Similar to wave; however, patients are scheduled in a 15-min time period |
| New Patient | The initial appointment of the first encounter after a 3-year absence from the organization |
| Open-Booking | Unscheduled walk-ins; occurs during open office hours and in the order of their arrival |
| Preferences | The medical organization's and provider's norms |
| Protocols | A written plan that specifies criteria to be followed in defined situations |
| Referral | An order from a provider for a patient to see a specialist or obtain specific medical services |
| Screening | Gathering pertinent health and insurance information |
| Streaming | Scheduling method also referred to as time specified. Designated appointment times are given to patients. |
| Telehealth | The virtual delivery of health care services remotely |
| Time-Specified Scheduling | Scheduling method also referred to as "streaming". Involves set appointment times |
| Verification | Informed validation |
| Wave Scheduling | Schedule 2-3 patients during a designated hourly time-frame -TIMEFRAME: Last 30 minutes of the hour patients are seen in order of arrival |
| Workflow | Efficient and continuous working pace |
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