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MAS 120

Fundamentals Review Week 1 (Ch.1&2)

Answer
The nurse is performing a blood draw per request from the physician. What role of the medical assistant does this demonstrate? A.) Behaviors B.) Knowledge C.) Skills D.) Administrative
The medical assistant is presented clean, well groomed, with upright posture when communicating to the patient. Which general responsibility is the MA showing? A.) Medical Ethics B.) Risk Management C.) Professionalism D.) Quality assurance and safety
What is a patient navigator? A person who helps guide a patient through the health care system.
SATA: What is within the MA's scope of practice? A.) Perform diagnostic testing w/ physician order B.) Pt screening C.) Obtain vital signs D.) Physical assessment E.) Prescribing
SATA: What work environments can MA's work in? A.) Billing companies B.) Insurance companies C.) Government Agencies D.) Pt-centered medical home
True or False: Medical assistants are in high demand due to the aging baby-boom pop, the need to hire more help in offices, and the ability to handle tasks to offload. True
Certified Orgs: General MA AAMA- American association of medical assistant (CMA cert) AMT: American Medical tech (RMA & CMAS cert)
Certified Orgs: Clinical MA NCCT: National center for competency testing (NCMA & NCMOA cert)
Certified Orgs: Admin & Clinical MA NHA: National healthcare association (CCMA and CMAA cert)
Certified Orgs: Billing & Coding MA AAPC: American Academy of Professional Coders (CPC cert)
Accrediting Orgs CAAHEP and ABHES
The MA is obtaining a history from the pt and asks how they treat their pain at home. The patient explains that they take their medication as prescribed, with additional supplements such as herbal tea. What type of alternative is this? A.) Complementary Alternative medicine B.) Aromatherapy C.) Homeopathy D.) Reflexology
MD Doctor of medicine
DO Doctor of osteopathic medicine
PhD Holds a doctorate in specialized discipline (Psychologist)
DC Chiropractor
DDS/DMD Dentist
OD Optometrist
DPM Podiatrist
What are the duties of various healthcare professionals? RN: Licensed to practice Nurse Anesthetist: certified to admin anesthesia LPN: Works under supervision of RN/physician
What are the different legislations and Orgs in the government that involve healthcare? A.) FDA B.) WHO: Control & eradicate disease, shares info & tech while delivering medical supples & drugs where needed. C.) Medicare: National health insurance for >65. A covers hospitalization, B covers providers
What are the other Orgs and legislations in the gov. that involve healthcare? D.) NIH: Research in med field and gives health info to professionals. E.) Provides gov. funding to states to pay for med care based on qualifications. F.) Clinical Lab Improv. Amendments (CLIA): Guidelines for labs, reg. lab testing, and details labs
What behaviors are necessary when working in the healthcare setting? 1.) Accurate, adaptable, dependable, courteous, integrity, respectful, confidential. 2.) Patient, friendly attitude, genuine smile, honesty, perception as a prof., initiative, empathetic, team player
What is the ideal appearance of a health prof.? 1.)Cleanliness 2.) Posture 3.) Hand care: Manicured and trimmed nails 4.)Hair: clean and away from face 5.)Proper attire 6.) Jewelry: none 7.) Fragrances: little to none 8.) Cosmetics: should be tasteful & minimal
What are the basic goals of time management? Make daily, prioritized list of tasks & projects, learn to say no to low priority tasks, do not be a perfectionist for low priority tasks, stay away from bad habits that rob your time
What are. 1st priority tasks? Assisting w/ emergencies & procedures Learning to anticipate when a pt may need a special procedure Prepare items necessary for the procedure ahead of time
What are 2nd priority tasks? Rooming pts/ clean vacant rooms Document pt's chief complaint Perform vitals Stay 1-2 rooms ahead of the physician
What are 3rd priority tasks? Performing procedures & dismissing pt's
What are 4th priority tasks? Working on pending files that have tasks (calling pt's back w/ test results, calling in prescriptions)
How can you as a MA be mindful and respectful in diversity? Get to know your pt/cow-workers background, learn a few polite phrases in their lang, avoid degrading lang. or religious jokes, Recognize your own bias in regards to your work enviorn.
As a MA how would you apply critical thinking to a emergency situation? Observing info & determine the main issue Form beliefs & come to a reasonable conclusion Problem solve: determine problem, write it, & possible contributing issue Gather facts & ideas to help you List possible decisions & what each outcome results to
What is Continuing Education (CEU)? How do you acquire CEU? 1. It's a way to keep your cert status up-to-date 2. Belong to a prof org., take CEU classes, attend industry events, read industry journals, take refresher courses on topics of interest, discuss goals w/ supervisors
What are examples of cultural, social, and ethnic diversity? spiritual beliefs, physical traits
Created by: MACC2025
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