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Phlebo Procedures-12
Hwk Packet #10
| Question | Answer |
|---|---|
| Laboratory procedures and policies are developed by considering ________________ variables, ________________ variables, and _______________ variables. | Pre-analytical/Analytical/Post-Analytical |
| Collection of a blood specimen from a site above an IV could be detected by a _______________. | Delta |
| _______________ is the program established by a healthcare organization to gauruntee appropriate patient care. | Quality Assurance |
| Monitoring the quality of patient care is a function of ________________. | Quality Control (QC) |
| A phlebotomist with a question concerning the specimen type or method of collection _______________. | Procedures Manual |
| ____________________ is the most serious error that a phlebotomist can make. | Failure to correctly identify a patient |
| A comparison of a patient's previous and current test results is called a _______________ check. | Delta |
| The procedure manual provides the information to follow for ________________ and _______________. | Specimen collection and testing |
| Preanalytical variables associated with phlebotomy include _______________ specimens, transporting specimens, and proccessing specimens. | Collecting |
| Information present in a floor book should include normal laboratory test values, laboratory test scheduling policies, and time of scheduled ________________. | Phlebotomy sweeps |
| Evaluation of records shows an increase in complaints concerning delays in collection of timed specimens and turnaround times. A possible corrective action would be to schedule _______________ at peak collection times. | Additional phlebotomists |
| Very serious errors in test results will occur is plasma from a ________________top tube and a light-blue top tube is combined for a PTT. | Lavender |
| Failure to properly _______________ is an error in phlebotomy technique that coule be detected by a delta check. | Identify a patient |
| To evaluate the performance of a pneumatic tube system, records should be kept of the number of __________________. | Unacceptable specimens |
| Accreditation reviews require documentation of daily refrigerator and freezer temperature records, as well as centrifuge _______________ and _______________. | Calibration and Maintenance |
| To avoid nontechnical errors in specimen processing, phlebotomists should be able to locate a _______________. | Supervisor |
| When reporting results by telephone, the phlebotomist should ask the call recipient to repeat the results, and document both the _______________ of the call recipient and the _______________ of the call. | Name/Time |
| The Health Insurance Portability and Accountability Act (HIPPA) primarily would affect phlebotomists when they are _______________ to healthcare providers. | Reporting test results |
| Written policies, evidence of monitoring, and actions taken to resolve problems are referred to as _______________.. | Documentation |
| Documentation of instrument calibration verifies control of ________________ variables. | Analytical |
| _______________ monitors the accuracy of laboratory test results and phlebotomy techniques. | Quality Control (QC) |
| The expiration date on a box of evacuated tubes represents the last day that _______________ is guaranteed. | Correct Performance/Vaccum |
| A puncture device with a broken seal should not be used because it is no longer _______________. | Sterile |
| Centrifuges are calibrated using a _______________. | Tachometer |
| Documentation of poor technique affecting patients or specimen quality is frequently made in the form of an ________________ generated by a nursing or laboratory supervisor. | Incident report |
| Using an evacuated tube after its experation date can result in a clotted specimen, a contaminated specimen, or a _______________. | Short draw (sample draw) |
| Glucose and sodium are values on a previously normal patient become markedly elevated when collected at 1500. An investigation of this situation would most likely discover that the specimen was collected _______________. | Above an IV |
| The primary goal of total quality management is to increase _______________. | Customer (patient) satisfaction |
| Phlebotomists are involved in the areas of total quality management which include infrastructure, support services, and _______________. | Direct patient care |
| The primary focus of continuous quality improvement is to improve _______________. | Patient outcomes |
| Performance improvement plans accepted by JCAHO include PDCA, PDMAI, and the _______________. | 10-Step Process |
| Cleansing the venipuncture site with 70% isopropyl alcohol and blowing on the alcohol to dry it is an example of doing _______________. | The right thing wrong |
| A phlebotomist who makes a suggestion that shortens the turnaround time for tests ordered by the emergency room is contributing to ____________________. | Continuing quality improvement |
| A _______________ is a term used to refer to an unexpected patient death that is not related to the patient's illness. | Sentinel event |
| Phlebotomist error could be a root cause of a _________________ reaction. | Hemolytic transfusion |
| _______________ is the failure to give reasonable care to a patient by a healthcare provider. | Negligence |
| When placing information in a patient's medical record, healthcare workers should write with _______________, completely document their ________________, and correct computer entries without deleting the _______________.. | Pen/Actions/Original error |
| Risk management department develop policies to protect employers from _______________ loss, identify potential risks to _________________ and _______________, and evaluate changes to improve _______________. | Financial/Healthcare Professionals and Patients/Safety or Risk |
| T or F The patient's Bill of Rights guarantees the patient the right to a private room. | False |
| Ethics are ______________________________. | Principles of right and wrong |
| The medical code of ethics for phlebotomists dictates that they will performs ________________ within their _________________. | Skills (duties)/Job description |
| __________________ is the failure to provide a standard of care that is due to a patient. | Malpractice |
| A wrongful act commited against another person is a __________________. | Tort |
| The phlebotomist treats a patient diagnosed with AIDS very rudely and abruptly. This behavior is described as _______________. | Unethical |
| The _______________ is the document written by the American Hospital Association that describes what a patient has a right to expect during medical treatment. | Patient's Bill of Rights |
| Patient's who extend their arms after a phlebotomist has explained a venipuncture procedure are giving ________________. | Implied consent |
| Integrity, honesty, and morality are behavioral characteristics that describe ________________. | Ethical conduct |
| T or F A phlebotomist could be held legally responsible for misidentification of patient specimens. | True |
| T or F A phlebotomist could be held legally responsible for releasing patient results to a patient who is a friend. | True |
| T or F A phlebotomist could be held legally responsible for releasing identification of a patient to the press. | True |
| A phlebotomist who forcibly tries to obtain blood from a patient who refuses can be chaged with _________________. | Battery |
| Potential malpractice for a phlebotomist is present when improperly performing a __________________. | Venipuncture |
| A phlebotomist obtained blood from a confused patient. After collecting the blood, the phlebotomist leaves the bed rail down and leaves the room. The phlebotomist may be charged with _______________. | Negligence |
| Under HIPPA, written consent by the patient is required to _______________ to healthcare providers. | Report results |
| Medical care that does not meet a reasonable standard and results in harm. | MALPRACTICE |
| Variable or processes that occur during the testing of a sample. | ANALYTICAL |
| Detailed documentation of procedures and methods used in performing tests. | PROCEDURE MANUAL |
| Principles of personal and professional conduct; also principles of right and wrong. | ETHICS |
| An unanticipated death or permanent loss of function not related to a patient's illness or underlying condition. | SENTINEL EVENT |
| Variables or precesses that occur before the collection of a sample. | PRE-ANALYTICAL |
| Failure to perform duties according to acceptable standards. | NEGLIGENCE |
| Patient's rights to know the method and risks before agreeing to treatment. | INFORMED CONSENT |
| Recording of pertinent information such as test results, quality control, and observations. | DOCUMENTATION |
| Detailed report of a condition that affected patient care or worker safety, documenting the incident and actions taken. | INCIDENT REPORT |
| Variable and processes that affect the reporting and interpretation of test results. | POST-ANALYTICAL |
Created by:
luparl
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