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Phlebotomy chapter 2
| Question | Answer |
|---|---|
| Which organization establishes standards for the operation of hospitals and other healthcare facilities and service? | The Joint Commission |
| The agency that manages the federal healthcare programs of Medicare and Medicaid is | CMS / centers for Medicare and Medicaid services |
| National patient safety goals (NPSGs) are | The joint commissions specific safety requirements |
| One of the responsibilities of the center for Medicare and Medicaid services (CMS) is to | |
| Which of the following forms states the concerns and describes the corrective actions when a problem occurs? | Internal report |
| Which one of the following is found in a procedure manual | Listing of all revision dates for the procedure |
| CLIA categorizes certificates for laboratories according to | The complexity of testing |
| The joint commissions Sentinel event programs purpose is to | Prevent unfavorable event from happening again |
| What is the abbreviation for an agency that has an approval process for phlebotomy programs? | NAACLS |
| The abbreviation for the federal regulations that established quality standards for all laboratories that test human specimens is | CLIA 88 |
| An example of a QC measure in phlebotomy is | Checking the expiration dates of evacuated tubes |
| The definition of a minor is anyone | Who is not the age of majority |
| The standard of care used in phlebotomy malpractice cases is often based on standards from which organization | CLSI |
| CLIAC’s role in assisting CMS to administer CLIA is to | Advise |
| The purpose of the joint commissions office of quality monitoring is to | Evaluate and track complaints related to care |
| TJC’S National Patient Safety Goals address | Healthcare associated infections |
| SAFER IS | TJC site survey approach |
| The abbreviation ISO stands for an entity that | Develops voluntary international standards |
| How do QA and QC differ? | QA aims to prevent future problems |
| Oversea administration of CLIA 88 | |
| The abbreviation for a National agency that sets standards for phlebotomy procedures is the | CLSI |
| Which organization provides voluntary laboratory inspections and proficiency testing? | CAP / College of American pathologist |
| Which laboratory document describes in detail the steps to follow for specimen collection? | Procedure manual |
| The term tort means | Wrongful act |
| Which one of the following actions point to negligence? | Causing harm as a result of a violation of duty |
| The CLIA federal regulations are administered by | CMS |
| Proper patient identification includes | Actively involving patients in their own identification |
| A physician is sued for negligence due to the actions of an inexperienced, contracted phlebotomist hired to cover summer vacations. This is an example of | Vicarious liability |
| Blood culture contamination is a quality indicator for the | Microbiology department |
| Continuous quality improvement means | Being committed to ongoing process monitoring |
| Which one of the following is found in a procedure manual | Listing of all revision dates for the procedure |
| CLIA laboratories that perform high complexity testing | Are subjected to routine inspections |
| Guides used to monitor all aspects of patient care are called | QA Indictors |
| QC protocols prohibit use of outdated evacuated tubes because | Tubes may not fill completely, changing additive to sample ratios |
| An example of a QC measure in phlebotomy is | Checking the expiration dates of evacuated tubes |
| When the threshold value of a QA clinical indicator is exceeded and a problem is identified | An action plan is implemented |
| Which of the following is an example of a QA indicator | The contamination rate for BCs will not exceed the National rate |
| Drawing a patient’s blood without his or her permission can result in a charge of | Assult and battery |
| One of the steps in risk management process is | Educating employees |
| Civil actions involve | Legal proceedings between private parties |