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Phlebotomy Chapter 2
| Term | Definition |
|---|---|
| Assult | Legal term for an act or threat causing another to be in fear of immediate battery |
| Battery | Intentional offensive touching or use of force without consent or league justification |
| Breach of confidentiality | Failure to keep privileged medical information private |
| CAP | Organization that offers proficiency testing and laboratory inspection. |
| CAPA | Plan that describes corrective and preventative actions needed to address a problem |
| Civil actions | Legal actions in which the alleged injured party sues for monetary damages |
| CLIAC | Organization formed to assist in administering CLIA regulations |
| COW | Type of certificate for laboratories that perform waived testing only |
| CQI | Program designed for continuous monitoring and analyzing to identify processes that need improvement |
| Defendant | Person against whom a complaint is filed |
| Delta check | Compares current test results with previous results for the same test on the same patient |
| Deposition | Process in which one party questions another under oath with a court reporter present |
| Discovery | Process in litigation in which both sides exchange information about witnesses and evidence |
| Due care | Level of care a sensible person provides under given circumstances |
| Fraud | False portrayal of facts either by words or by conduct |
| GLPS | Ten QA recommendations for laboratories that perform waived testing only |
| IHI | Non profit organization focused on patient safety |
| Implied consent | Patient actions suggesting consent to a procedure |
| Informed concent | Implies voluntary and competent permission for a medical test or procedure |
| Invasion of privacy | Violation of ones rights to be left alone |
| IQCP | Risk based, objective approach to QC tailored to the testing in use at the lab |
| ISO | International organization that develops international standards for many industries |
| Malpractice | Type of negligence implying a greater standard of care was due the injured person |
| Negligence | Failure to exercise due care |
| NPSGs | Accredits and certifies healthcare organizations |
| Plaintiff | Injured party in the litigation process |
| QA | Established policies and procedures intended to guarantee excellence of patient care |
| QC | Use of checks and controls to assure quality |
| Quality | The degree of excellence of something |
| Quality indicators | Measurements or values that provide information on the quality of processes |
| Res ipa loquitur | Latin phrase meaning the thing speaks for itself |
| Respondent superior | Latin phrase meaning let the master respond |
| Risk management | Process focused on identifying and minimizing risks to patients and employees |
| SAFER | Acronym for the TJC method used to use ty pand communicate deficiency risk levels |
| SE / sentinel event | Unexpected unfavorable event that results in death or serious injury |
| Standard of care | Level of skill that provides due care for patients |
| Statue of limitations | Length of time after alleged injury in which a lawsuit can be filed |
| Threshold value | Level of acceptable practice beyond which quality can ot be assured |
| TJC / The joint commission | Components of a CQI (continuous quality improvement) program that are required for TJC accreditation |
| Tort | Wrongful act committed against ones person, property, or reputation |
| Vicarious liability | Liability imposed on one person for acts committed by another |