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Blesi8e Ch59 Terms
[MO2] Managing the Office [Tier 01]
| Term | Definition |
|---|---|
| accommodating | a conflict management style allowing the other party to satisfy their concerns while neglecting your own |
| accountability | the acknowledgement and assumption of responsibility for one's actions |
| accountant | one who keeps, audits and inspects the financial records of individuals or businesses |
| A-E-I-O-U model | a model to communicate concerns and offer alternatives |
| avoiding | a conflict management style of not paying attention to the conflict and not taking any action to resolve it |
| benefits | vary according to the size of the practice; such as PTO, vacation, holiday pay, sick time off, personal time, bereavement, jury duty, helath insurance, disability, life insurance and profit sharing |
| bereavement time | time that an employee can take off when a family member or very close friend dies |
| collaborating | a conflict management style of cooperating with another party in an effort to find a mutually satisfactory solution |
| competence | the quality of being competent; adequacy; possession of requires skill, knowledge, qualification or capacity |
| competing | a conflict management style using formal authority or other power to satisfy your concerns without regard to the concerns of the part that you are in conflict with |
| complimentary health care | medical care offered to employees |
| compromising | a conflict management style attempting to resolve a conflict by identifying a solution that is partially satisfactory to both parties |
| conflict | a clash of opinions or interests |
| deductions | to deduct or subtract; remove, take away |
| disability | a benefit that covers a percentage of the salary if an employee is unable to work because if a disabling condition |
| evaluations | assessment; judgement concerning the worth, quality, significance or value of a situation, person or product |
| exemption | freed from or not liable for something to which others are subject |
| fringe benefits | included in or added to the salary paid, such as health insurance, retirement fund, etc |
| gross income | exclusive of deductions; total; entire |
| hourly wage | a varying amount of income of income depending on hours worked. |
| internal revenue service (IRS) | the division of federal government charged with implementing tax laws and collecting taxes |
| longevity | a long duration of life; lasting a long time |
| net income | remaining after all deductions have been made; to clear as profit |
| performance improvement plan (PIP) | documents a plan for required performance improvement when an employee's performance does not meet minimum expectations |
| productivity | the amount of work accomplished in a period of time |
| profit sharing | a system by which employees receive a share of the profits of a business enterprise |
| reimbursemenet | to pay back or compensate for money spent, or losses or damages incurred |
| salary | a fixed amount of wages paid to an employee on a regular basis for a prescribed period of time |
| strategy | alternative chosen to make happen a desired future |
| style | a way in which something is said, done, expressed or performed |
| tangible employment action | a significant change in employment status such as hiring, firing, promotion, demotion, undesired reassignment |
| vested | settled; complete; absolute; continuous |