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Blesi8e Ch22 Terms
[MO1] Telephone Communications [Tier 01]
| Term | Definition |
|---|---|
| anticipate | to predict situations or events that may be likely to occur, that may or may not require intervention. |
| Confidential Communication Preference (CCP) | a form a patient signs that authorizes other individuals to receive information regarding the patient's care. |
| confirmed | verified or ratified |
| empathy | sympathetically trying to identify one's feeling with those of another. |
| etiquette | conventional rules for correct behavior |
| express | to utter; to make known in words or by action |
| fax | a message that is transmitted over phone lines and printed by the recipient's equipment. |
| patient portal | a component of an electronic health records system that allows patients to communicate with their medical office electronically |
| personality | the personal or individual qualities that make one person different from another. |
| screening | a preliminary or indicating procedure |
| teleconferencing | a means of exchanging information much like a conference call, except everyone can see and hear each other at the same time. |
| triage | a system of sorting and identifying the severity of injuries |
Created by:
MaesterRay
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