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MSS Professionalism
MSS Professionalism Ch 13
Question | Multiple Choice |
---|---|
What is the best definition of "professionalism" as it applies to the health care professional? | a. Looking competent b. Having self-confidence c. Doing one's best to provide high-quality service d. Being highly skilled |
What is the most appropriate way to react when a patient responds rudely to your attempts to provide care? | a. Allow yourself to feel angry b. Ask yourself what might have caused this reaction c. Let the patient know he or she has hurt your feelings d. Ignore the rude behavior |
The best way to deal with problems in the workplace is to: | a. Try to avoid becoming involved with them b. Look for another |