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CMAA
Study
| Question | Answer |
|---|---|
| patients are scheduled at the same time each hour | wave booking |
| 1 patients are scheduled for the 1st half hour, 1 on the following half hour | modified wave booking |
| 2 patients are scheduled at the same time for the same physician | double booking |
| scheduling patients for specific times at regular intervals | stream booking |
| patients are told to come in at intermittent times and they will be seen in the order they arrive | open booking |
| scheduling different times of the day for specific kinds of patients | cluster booking |
| a grid with times lots blocked out when physicians are unavailable or the office is closed | matrix |
| document with a preset format | template |
| what are the 3 factors that must be considered when scheduling appointments? | patients needs, the providers habits and preferences, and the availability of rooms and equipment in the facility |
| procedures to prioritize the urgency of a call to determine when the patient should be seen | screening system |
| If you have a terminally late PT, how can you schedule them | later in the days so it doesn't compromise the flow of patients |
| The patient receives a bill in the mail from their health plan for a predetermined amount the patient and/or their employer pays monthly to maintain health insurance coverage. Which of these is that bill for? | premium |
| What are HCPCS codes used to describe? | ancillary medical services (including durable medical equipment, vaccines, and drugs) |
| What is the fixed amount a PT pays when picking up a prescription? | copay |
| Which of these ensures that routine, as well as special procedures and services, will be covered by the insurance and determines what will be paid for such services? | verifying coverage and benefits |
| How long do you keep the records for a minor child? | to the age of majority plus 3 years |
| What type of patient appointment is scheduled at regular intervals to ensure patient health? | recall appointment |
| What are 3 strategies for preventing no shows? | automated call routing, appointment cards, and confirmation calls |
| document that describes items purchased or services rendered and shows the amount due | invoice |
| information about health status or health care that can be linked to a specific individual | protected health information PHI |
Created by:
amandajirwin16
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