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Duties and Responsibilities of a Phlebotomist (3) provide quality customer service prepare patients and site for specimen collection following nationally recognized standards adhere to HIPAA and confidentiality
Professionalism (3) self-confidence, integrity, compassion, self-motivation, dependability, ethical behavior
Patient Care Partnership (3) high-quality hospital care clean and safe work environment involvement in care protection of privacy help when leaving hospital help with billing claims
Elements of Health Care Communication (4) empathy, control, respect and confirmation, trust, telephone communication
Guidelines to Avoid Lawsuits (3) acquire informed consent, respect patient confidentiality, never perform procedures you are not trained to do
Means of Transmission (3) airborne, contact, droplet, vector, vehicle
Situations which require Hand Hygiene (3) before and after patient contact before leaving the laboratory whenever hands become visibly/knowingly contaminated before going on lunch or break before putting on gloves and after taking them off
Blood Disorders (2) anemia, leukemia, polycythemia, thrombocytopenia
Created by: Jasperonius