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Chapter 2

Quality Assurance and Legal Issues

What non-governmaent agency is responsible for establishing standards or operation for healthcare facilities and services and requires quality improvement measurements to track quality patient care and customer expectations? The Joint Commission (TJC)
What do the National Patient Saftey Goals (NPSG) do? 1.) improve accuracy in patients identification-using two forms of I.D. 2.)Improve staff communication. 3.) Prevent Infection
What organization performs lab inspections to ensure it meets Medicare and Medicaid standards? Collage of American Pathologists (CAP)
What is CLIA-88 do? Addresses standards for QA, QC, proficiency testing (CEU's), labb records and tech qualifications. Labs are required to have written protocol for patient preparation, specimen collection, labelingg,preservation and transportation of specimens.
A set of policies and procedures followed to ensure patient saftey and accuracy of test results is referred to as what? Quality Assurance (QA)
Standards and procedural control to ensure accuracy and quality of results (check balances) is referred to as what? Quality Control (QC)
A check that compares current results of a patient's lab test with a previous result of the same test on the same patient is called? Delta Check
What are medical records? Law Required Chronological documentation that becomes a patient's permanent record of his/her care.
Created by: 1615270781843291



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