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Unit 5 Exam
Chapters 18 & 19
Question | Answer |
---|---|
Pre Analytic | Occur before analysis of the specimen |
Post Analytic | Delays in reporting results or improper entry of results in the data bank |
Book that tells phlebotomists the duties and performance levels | Policies and Procedures Manual |
What is tort and where does it come from | Tort comes from a civil action and **is injury to one person for which another person who caused the injury is legally responsible** |
Malpractice | The delivery of a substandard care that results in harm to a patient |
Negligence | Failure to perform an action consistent with the accepted standard of care |
Battery | the intentional touching of another person without consent |
Assault | an unjustifiable attempt to touch another person or the threat to do so |
Where do you look if you have a question about the principle behind a specimen? | Procedure Manual |
What is Quality Phlebotomy | A set of policies and procedures designed to ensure the delivery of consistent, high-quality patient care and specimen analysis. |
Book for turnaround time for a specific procedure | Directory of services |
Delta Check | Compares previous data with current patient data to help spot ID errors |
Dereliction | When a phlebotomist breaches the duty of care to a patient |
When should fasting specimens be collected? | 8-12 hours after eating |
4 Elements of Negligence | Duty, Dereliction, Injury, Indirect Cause |
What type of law does OSHA create? | Administrative |
What organization mandates QA (Quality Assurance) programs? | The Joint Commission |
What is protected health information? | Medical information that is linked to a specific patient |
TQM | QC and QA are included in the set of approaches used by the institution to provide patient satisfaction- Focuses on gradual, continual improvements in the quality of services provided by the lab. |
Hemoconcentration | produces a false increase in many analytes, including RBCs, enzymes, calcium and sodium. |
Centrifuges must be calculated every ________ months with a tachometer to ensure that they are running at reported speed | 3 |