Busy. Please wait.

show password
Forgot Password?

Don't have an account?  Sign up 

Username is available taken
show password


Make sure to remember your password. If you forget it there is no way for StudyStack to send you a reset link. You would need to create a new account.
We do not share your email address with others. It is only used to allow you to reset your password. For details read our Privacy Policy and Terms of Service.

Already a StudyStack user? Log In

Reset Password
Enter the associated with your account, and we'll email you a link to reset your password.
Don't know
remaining cards
To flip the current card, click it or press the Spacebar key.  To move the current card to one of the three colored boxes, click on the box.  You may also press the UP ARROW key to move the card to the "Know" box, the DOWN ARROW key to move the card to the "Don't know" box, or the RIGHT ARROW key to move the card to the Remaining box.  You may also click on the card displayed in any of the three boxes to bring that card back to the center.

Pass complete!

"Know" box contains:
Time elapsed:
restart all cards
Embed Code - If you would like this activity on your web page, copy the script below and paste it into your web page.

  Normal Size     Small Size show me how

PMI Chapter 2

Phlebotomy Essentials Ch 2

CQI Continuous Quality Improvement
Continuous Quality Improvement Program designed to nationally standardize measurements of performance
TJC The Joint Commission
The Joint Commission Establishes standards for the operation of hospitals and other health related facilities and services
Sentinel Event Early warning policy to help healthcare organizations identify unfavorable actions and take steps to prevent them
NPSG National Patient Safety Goal
National Patient Safety Goal Safety practices for protecting patients and advancing quality care
CAP College of American Pathology
College of American Pathology Agency that influences quality care through standards for the laboratory and phlebotomy
CLIA Clinical Laboratory Improvement Amendment
Clinical Laboratory Improvement Amendment Establishes quality standards that apply to all facilities
CLIAC Clinical Laboratory Improvement Advisory Committee
Clinical Laboratory Improvement Advisory Committee Provides technical and scientific advice and guidance
CLSI Clinical Laboratory Standards Institute
Clinical Laboratory Standards Institute Develops guidelines and sets standards for all areas of laboratory procedures
NAACLS National Accrediting Agency for Clinical Laboratory Sciences
National Accrediting Agency for Clinical Laboratory Sciences Authority on quality clinical laboratory education
Quality Assurance Established policies and procedures
Quality Control Activities and techniques that are performed to fulfill the requirements for a quality service or product
Quality Indicators Guidelines used to monitor all areas of patient care
Threshold Values Level of acceptable practice beyond which quality patient care cannot be assured
Delta Check Compares current results of a laboratory test with previous results for the same patient
Procedure Manual States the policies and procedures that apply to each test or practice performed in the laboratory
Safety Manual Policies and procedures related to various hazards; disaster plans, and handling of hazardous chemicals
Infection Prevention and Control Manual Outlines policies and procedures for all employees in all areas of healthcare
Incident Report Report completed when an occupational injury or expose occurs
Near Miss/Occurrence Report Form Report filed for any errors made in patient care such as miss-identification, specimen handling, or results
Performance Improvement Plan Used when counseling or suspension of an individual is necessary
Risk Management Internal process focused on identifying and minimizing situations that pose risk to patients and employees
EP23 Guide for ensuring quality in each individual laboratory
Sexual Harassment Persistent or offensive conduct related to a person's sex that negatively affects a reasonable person's job
Hostile Work Environment Hostile form of harassment involving the discrimination against a protected right (age, sex, religion, etc..)
Criminal Action Felonies and misdemeanors
Felony A crime punishable by death or imprisonment
Misdemeanor Lesser offense resulting in 1 yr/less jail time and monetary fines
Civil Action A dispute between 2 private parties (individuals or organizations)
Tort Law A wrongful act against someone's person, property, or reputation
Assault An act or threat causing another to be in fear of immediate battery
Battery Intentional offensive touching or use of force without legal justification or consent
Fraud Deceitful practice or false portrayal of facts
Invasion of Privacy Violation of one's right to be left alone
Breach of Confidentiality Failure to keep privileged information private
Malpractice A type of negligence committed by a professional
Negligence Failure to exercise due care
Due Care A level of care that a person of ordinary intelligence and good sense would exercise
Res ipsa loquitor "The thing speaks for itself"; Rule of evidence in a case of neglect
Respondeat Superior "Let the master respond"; Employer is responsible for the actions of an employee
Standard of Care Normal level of skill and care that a healthcare worker is expected to adhere to
Statute of Limitations A law setting the length of time after an alleged injury occurs to where the injured party can file a lawsuit
Vicarious Liability Liability imposed by law on one person for acts committed by another
Informed Consent Implies voluntary and competent permission
Expressed Consent Written or verbal consent that is required before surgery or high-risk procedures
Implied Consent Consent implied by actions
HIV Consent State laws specify what type of information must be given
Consent for Minors Parent or guardian consent is required for the administration of medical procedures
Refusal of Consent A constitutional right to refuse medical treatment
Plaintiff Injured party in a lawsuit
Defendant Person(s) against whom the lawsuit is filed
Discovery Formal process in litigation that involves taking depositions and interrogating parties involved
Deposition When one party questions another under oath with a court reporter present
Created by: Bonavita_M